Eva Brannan
Summary
Positive and upbeat professional with strong interpersonal skills and a passion for delivering exceptional client experiences. Maintains enthusiastic and efficient approach under pressure. Takes initiative to support team goals and achieve dependable performance in fast-paced operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Food Service Worker -
RJ Concession Stands
01.2023 - Current
- Trained 10+ new hires on food prep safety and customer service protocols, ensuring smooth operations at the stand.
- Collaborated with staff to enhance line pacing, reducing wait times during high-volume periods.
- Operated cash registers and POS systems with 100% accuracy during rapid-fire peak racing events.
Waitress -
Nashoba Club Pizza
12.2022 - 08.2025
- Ensured each guest was served courteously, quickly, and efficiently.
- Provided exceptional customer service in fast-paced dining environment, contributing to customer satisfaction.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Built relationships with customers by being outgoing and friendly.
Camp Counselor / Ropes Staff -
Camp Newfound
06.2025 - 06.2025
- Juggled the high-energy demands of 20 to 30 campers simultaneously while maintaining strict safety compliance
- Maintained 24/7 accountability for camper well-being, quickly responding to emergencies with calm, decisive action.
Kitchen Staff -
Camp Newfound
06.2024 - 06.2024
- Ensured accuracy of allergy orders and adherence to sanitization protocols.
- Enhanced food service speed in high-pressure environments.
Hostess -
Ixtapa Mexican Restaurant
12.2021 - 06.2022
- Maintained knowledge of menu items and preparation methods to provide informed recommendations to guests.
- Sat customers and delivered fast food orders promptly and courteously.
- Addressed guest inquiries and complaints professionally, enhancing customer satisfaction and loyalty.
Education
Bachelor of Science -
Worcester State University
Worcester, MA06-2029
Skills
- Problem-Solving
- Strong Communication skills
- Excellent Customer Service skills due to past experience
- Money Handling and Management
- Honest and Ethical
- Attentive and Observant
- Reliable and Responsible
- Adaptive and Flexible
- Active Listening skills
Certification
CPR, First Aid, AED, Lifeguard, Waterfront Safety, Childcare Certified.
Additional Experience
- Community Service (Waitstaff) - Wilkins House | Annual
(Served guests during large-scale Fourth of July community event)
- Childcare & Babysitting | 2019–Present + Part-Time Nanny | Sept 2023 – May 2025
(Provided childcare for 12+ families including infants, teens, and special needs children)
- Cheerleading Program (Gold Card Sales) | Fall 2023
(Sold 300+ fundraising gold cards in one week through door-to-door and community outreach)
Timeline
Camp Counselor / Ropes Staff -
Camp Newfound
06.2025 - 06.2025
Kitchen Staff -
Camp Newfound
06.2024 - 06.2024
Food Service Worker -
RJ Concession Stands
01.2023 - Current
Waitress -
Nashoba Club Pizza
12.2022 - 08.2025
Hostess -
Ixtapa Mexican Restaurant
12.2021 - 06.2022
Bachelor of Science -
Worcester State University