Eva Cassidy
Morganfield,KY
Summary
I am a highly motivated individual with a diverse skill set and a strong work ethic. I have experience working in customer service and coordination roles, as well as experience in athletics and extracurricular activities.
Overview
5
5
years of professional experience
Work History
Teller
PNC Bank
09.2023 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
Coordinator
Elite Air Trampoline Park
01.2023 - 04.2023
- Gathered and organized materials to support operations.
- Monitored front areas so that questions could be promptly addressed.
- Made sure all tasks were done by all employees.
Waitress
Izzy's Italian Restaurant
07.2019 - 08.2022
- Processed orders and sent to kitchen employees for preparation.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Bachelor of Science - Business Management
Brescia University
Owensboro, KY05.2023
Associate of Science - Business Management
Henderson Community College
Henderson, KY05.2021
Skills
- Coordination of Administrative Activities
- Event Planning
- Customer Service
- Calendar Management
- Department Coordination
- Team Oversight
- Microsoft PowerPoint
- Microsoft Word
Timeline
Teller
PNC Bank
09.2023 - Current
Coordinator
Elite Air Trampoline Park
01.2023 - 04.2023
Waitress
Izzy's Italian Restaurant
07.2019 - 08.2022
Bachelor of Science - Business Management
Brescia University
Associate of Science - Business Management
Henderson Community College