Eva Comstock
Whitlow Family Vision Centers
Hartsville,TN
1
Certification
17
years of professional experience
Dedicated Optometric Technician skilled in appointment scheduling, visual field testing, and diagnostic imaging. Committed to enhancing patient satisfaction through efficient clinic workflows and team collaboration.
Work History
Optometric Technician
1 Year 7 Months- Operated and maintained diagnostic equipment, ensuring precise measurements for eye examinations.
- Assisted in patient intake, gathering medical history and performing preliminary vision tests.
- Educated patients on contact lenses and eyewear options, enhancing customer satisfaction and product understanding.
- Scheduled appointments efficiently, optimizing clinic workflow and reducing patient wait times.
- Collaborated with optometrists to ensure accurate patient assessments during examinations.
- Ordering, stocking, and organizing contact lenses
Optometric Technician
1 Year 3 Months- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Processed insurance claims, verifying coverage details to facilitate seamless transactions for patients.
- Implemented inventory management practices, streamlining supplies ordering and storage processes in the clinic.
- Trained new staff on operational procedures and equipment usage, fostering team competency and effectiveness.
- Input patient information and exam findings into an electronic medical records system to facilitate accurate record-keeping.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Ordering, stocking, and organizing contact lenses
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
Sales Representative
4 Months- Developed and maintained strong client relationships to drive repeat business.
- Conducted product demonstrations, effectively showcasing features and benefits to potential customers.
- Collaborated with marketing team to align promotions with sales strategies, enhancing overall visibility.
- Analyzed market trends and competitor offerings to identify new sales opportunities and adjust tactics accordingly.
Cashier
6 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to enhance service delivery and workflow efficiency.
- Trained new cashiers on operational procedures and customer service standards.
- Managed inventory levels by restocking items as needed during shifts.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Center Manager
11 Months- Implemented process improvements that increased operational efficiency and reduced wait times.
- Managed daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Developed and maintained relationships with local businesses to enhance community outreach efforts.
- Oversaw cash handling procedures, ensuring accuracy in transactions and reporting.
- Coordinated team scheduling to optimize coverage during peak business hours.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
Cashier
8 Years 10 Months- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Implemented strategies to reduce wait times during peak hours.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to clean and safe a clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma
- 3.85 GPA
- Business Management
- Entrepreneurship
- Business Awards in FBLA
Skills
Customer Service
Visual field testing
Retinal photography
Diagnostic imaging
Appointment scheduling
Ocular imaging
Class A CDL
Insurance Verification
Certification
- CDL Class A
- Previous CNA (needs reinstatement)
Timeline
Optometric Technician
Whitlow Family Vision Centers
08.2025 - 03.2027Read More
Optometric Technician
Whitlow Family Vision Centers
02.2024 - 05.2025Read More
Sales Representative
Matrix Distribution
05.2021 - 09.2021Read More
Cashier
Petro Truck Stop
06.2020 - 12.2020Read More
Center Manager
Check Into Cash
07.2019 - 06.2020Read More
Cashier
Petro Truck Stop
07.2010 - 05.2019Read More
Ohio County High School
High School Diploma
Read More