Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eva Corral

Chaparral

Summary

Dynamic professional with a friendly demeanor and strong analytical problem-solving skills, honed at Allstate. Proven track record in customer service and teamwork, adept at managing high-pressure situations while maintaining attention to detail. Recognized for building lasting client relationships and enhancing service quality through effective communication and collaboration.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

LSP

Allstate
04.2024 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

CSR, Sales

Fred Loya Insurance Company
09.2023 - 04.2024
  • Assisted customers with product inquiries and service requests, ensuring satisfaction and retention.
  • Processed sales transactions accurately using point-of-sale systems to enhance customer experience.
  • Maintained product knowledge to effectively communicate features and benefits to potential clients.
  • Collaborated with team members to support promotional events and boost sales initiatives.
  • Handled customer complaints professionally, providing timely resolutions to improve service quality.
  • Documented customer interactions in CRM systems to ensure accurate follow-up on inquiries.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.

Education

Chaparral High School
Chaparral, NM

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Analytical problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Calm under pressure

Languages

Spanish
Native or Bilingual

Timeline

LSP

Allstate
04.2024 - 06.2025

CSR, Sales

Fred Loya Insurance Company
09.2023 - 04.2024

Chaparral High School

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