Eva Garcia De La Cruz
Yonkers,NY
Summary
Dynamic Marketing Specialist with a proven track record at Healthfirst, adept at driving brand engagement through targeted campaigns. Skilled in customer research and communications management, consistently exceeding sales goals. A resourceful sales agent, I leverage strong client relations to enhance customer satisfaction and streamline processes in the Medicare sector.
Overview
12
12
years of professional experience
Work History
Marketing Specialist
Healthfirst
08.2019 - Current
- Developed and implemented targeted marketing campaigns to enhance brand awareness and engagement.
- Analyzed market trends and consumer behavior to inform strategic decision-making.
- Collaborated with cross-functional teams to optimize digital marketing strategies across various platforms.
- Managed social media accounts, creating content that increased audience engagement and follower growth.
Senior Medicare Sales Representative
United Health Care
12.2015 - 08.2019
- Developed comprehensive knowledge of Medicare products and services to effectively address client inquiries.
- Conducted needs assessments to identify suitable Medicare plans for diverse client demographics.
- Delivered engaging presentations to educate clients on Medicare options and benefits.
- Collaborated with cross-functional teams to streamline enrollment processes for improved client experience.
Medicare Sales Representative
Access Medicare LLC
05.2014 - 12.2015
- Educated clients on Medicare options and benefits, ensuring comprehensive understanding of available plans.
- Assisted in processing applications and enrollments, maintaining accuracy in documentation and compliance.
- Conducted needs assessments to match clients with suitable Medicare coverage, enhancing customer satisfaction.
- Developed strong relationships with clients through effective communication and personalized service strategies.
Medicare Sales Representative
Easy Choice Health Plan of New York
08.2013 - 05.2014
- Assisted clients in understanding Medicare plans and benefits.
- Educated potential members on enrollment processes and deadlines.
- Supported the development of sales strategies to increase client engagement.
- Handled routine inquiries regarding Medicare options and services.
Education
Master of Science - Medical Laboratory Science
Universidad Autonoma De Santo Domingo UASD
Dominican Republic10-2003
Skills
- Customer research
- Consistently exceeding sales goals
- Motivated and Resourceful
- Communications management
- Client relations
- Customer assistance
- Knowledge of Microsoft Word, Excel, Power Point and Outlook
- Member of the Executive Committee of Hispanic Health Professionals Associations of New York (AHPSI)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Marketing Specialist
Healthfirst
08.2019 - Current
Senior Medicare Sales Representative
United Health Care
12.2015 - 08.2019
Medicare Sales Representative
Access Medicare LLC
05.2014 - 12.2015
Medicare Sales Representative
Easy Choice Health Plan of New York
08.2013 - 05.2014
Master of Science - Medical Laboratory Science
Universidad Autonoma De Santo Domingo UASD