Eva Garcia De La Cruz
Yonkers,NY
Summary
Dynamic Marketing Specialist with a proven track record at Healthfirst, adept at driving brand engagement through targeted campaigns. Skilled in customer research and communications management, consistently exceeding sales goals. A resourceful sales agent, I leverage strong client relations to enhance customer satisfaction and streamline processes in the Medicare sector.
Overview
12
12
years of professional experience
Work History
Marketing Specialist
Healthfirst
New York, NY
08.2019 - Current
- Developed and implemented targeted marketing campaigns to enhance brand awareness and engagement.
- Analyzed market trends and consumer behavior to inform strategic decision-making.
- Collaborated with cross-functional teams to optimize digital marketing strategies across various platforms.
- Managed social media accounts, creating content that increased audience engagement and follower growth.
Senior Medicare Sales Representative
United Health Care
New York, NY
12.2015 - 08.2019
- Developed comprehensive knowledge of Medicare products and services to effectively address client inquiries.
- Conducted needs assessments to identify suitable Medicare plans for diverse client demographics.
- Delivered engaging presentations to educate clients on Medicare options and benefits.
- Collaborated with cross-functional teams to streamline enrollment processes for improved client experience.
Medicare Sales Representative
Access Medicare LLC
New York, NY
05.2014 - 12.2015
- Educated clients on Medicare options and benefits, ensuring comprehensive understanding of available plans.
- Assisted in processing applications and enrollments, maintaining accuracy in documentation and compliance.
- Conducted needs assessments to match clients with suitable Medicare coverage, enhancing customer satisfaction.
- Developed strong relationships with clients through effective communication and personalized service strategies.
Medicare Sales Representative
Easy Choice Health Plan of New York
New York, NY
08.2013 - 05.2014
- Assisted clients in understanding Medicare plans and benefits.
- Educated potential members on enrollment processes and deadlines.
- Supported the development of sales strategies to increase client engagement.
- Handled routine inquiries regarding Medicare options and services.
Education
Master of Science - Medical Laboratory Science
Universidad Autonoma De Santo Domingo UASD
Dominican Republic10-2003
Skills
- Customer research
- Consistently exceeding sales goals
- Motivated and Resourceful
- Communications management
- Client relations
- Customer assistance
- Knowledge of Microsoft Word, Excel, Power Point and Outlook
- Member of the Executive Committee of Hispanic Health Professionals Associations of New York (AHPSI)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Marketing Specialist
Healthfirst
08.2019 - Current
Senior Medicare Sales Representative
United Health Care
12.2015 - 08.2019
Medicare Sales Representative
Access Medicare LLC
05.2014 - 12.2015
Medicare Sales Representative
Easy Choice Health Plan of New York
08.2013 - 05.2014
Master of Science - Medical Laboratory Science
Universidad Autonoma De Santo Domingo UASD