Eva Hebling
Chalfont,PA
Summary
High-energy, professional, organized, strong interpersonal skills candidate with an abundance of customer and food service knowledge. Enjoys working in a busy and upbeat environment, and with a team. Looking to peruse a flexible prat-time position with weekend and evening options.
Overview
9
9
years of professional experience
Work History
Paralegal
Bucks County District Attorney's Office
Doylestown, PA
08.2023 - Current
- Organized evidence for use at trial or hearing proceedings.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Attended court proceedings to observe trials or hearings.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Maintained client files according to established protocols.
- Drafted correspondence to clients and other attorneys.
Sr Rep Associate Deposit Operations
Ally Bank
Fort Washington, PA
06.2022 - 07.2023
- Responsible for the daily SLA adherence for the processing of eCheck and physical check deposits.
- Perform preliminary review of physical check deposits and eCheck deposits to ensure adherence to Ally Bank policie.
- Accept, reject, and correct customer deposits.
- Monitor REG CC compliance and documenting monitoring program documents for compliance and management review.
- Identify, research, and resolve customer, peer, and management inquires in reference to eCheck, item processing, and REG CC.
Director of Training
Chick-Fil-A Restaurant
Montgomeryville, PA
01.2020 - 06.2022
- Created and implemented an orientation agenda to utilize in welcoming new team members into the company
- Created and implemented a training program in order to bring structure to the training process within the company and to utilize in properly and effectively training new team members.
- Recruited and managed a team of 10 trainers who assisted me in executing the training program and other extensive training in specific positions when needed.
- Motivated exceptional performance from team members, empowering staff to handle problems and seek out opportunities for improvement.
- Partnered with executive management and my co- directors to create learning solutions when needed.
- Planned, organized, and managed supplies for employee development and training events.
SHIFT LEADER
Chick-Fil-A
12.2018 - 01.2020
- Assisted Directors in managing day to day shift operations
- Managed and directed a team of 20 Team Members on a daily basis, Chick-Fil-A
- Assisted Training Director with the hands on training of newly hired Team Members
- Assisted in ongoing training of Team Members to help grow a well rounded team
TRAINER
08.2015 - 12.2018
- Created and implemented an orientation agenda to utilize in welcoming new team members into the company
- Created and implemented a training program in order to bring structure to the training process within the company and to utilize in properly and effectively training new team members
- Recruited and managed a team of 10 trainers who assisted me in executing the training program and other extensive training in specific positions when needed
- Motivated exceptional performance from team members, empowering staff to handle problems and seek out opportunities for improvement
- Partnered with executive management and my co- directors to create learning solutions when needed
- Planned, organized, and managed supplies for employee development and training events.
Education
Bachelor of Science - Paralegal Studies
Liberty University
Lynchburg, VA05.2023
Associate of Arts - English
Bucks County Community College
Newtown, PA05.2020
Skills
- Organization
- Team work
- Calendar Management
- Multitasking
- Customer Service
- Attention to detail
- Microsoft Office
- Document Management
- Verbal and Written Communication
- Legal Research
- Office Administration
- Guest Relations
Additional Information
- AWARDS - Leadership Lighthouse Award August 2019
Timeline
Paralegal
Bucks County District Attorney's Office
08.2023 - Current
Sr Rep Associate Deposit Operations
Ally Bank
06.2022 - 07.2023
Director of Training
Chick-Fil-A Restaurant
01.2020 - 06.2022
SHIFT LEADER
Chick-Fil-A
12.2018 - 01.2020
TRAINER
08.2015 - 12.2018
Bachelor of Science - Paralegal Studies
Liberty University
Associate of Arts - English
Bucks County Community College
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