Eva Hernandez
Beaverton,OR
Summary
Resourceful Shift Leader with a strong work ethic and proven ability to thrive in fast-paced environments. Demonstrates exceptional team leadership, time management, and conflict resolution skills, consistently achieving high marks for work quality and speed. Known for adaptability to last-minute changes and effective communication, ensuring smooth operations and team harmony. Committed to contributing to a dynamic team that supports organizational goals.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Sherwood , OR
07.2023 - Current
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Education
High School Diploma -
Southridge
Beaverton, OR06-2023
Skills
- POS system operation
- Verbal and written communication
- Customer service management
- Staff supervision
- Problem-solving
- Bilingual Proficiency in Speaking and Writing
- Shift checklists
- Staff training and development
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Shift Leader
Jersey Mike's Subs
07.2023 - Current
High School Diploma -
Southridge
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