- Fashion and Style
- Interior Design
- Health & Wellness
- Painting
EVA HOLT
Miami,FL
Summary
Results-driven hospitality professional with experience in leadership, sales, and guest experience management within high-volume environments. Proven ability to drive revenue growth, build strong customer relationships, and deliver exceptional service through strategic communication and personalized guest experiences. Skilled in team leadership, problem-solving, and driving results under pressure while maintaining operational excellence and professionalism.
Overview
5
5
years of professional experience
Work History
Dinner Manager
Earls Kitchen + Bar
Miami, FL
02.2026 - Current
- Led and coached front-of-house teams in a high-volume environment to deliver exceptional guest experiences and achieve operational goals.
- Managed labor, sales performance, and shift execution while maintaining efficiency and service standards.
- Developed team members through coaching, accountability, and real-time performance feedback.
- Drove sales growth and guest satisfaction through strategic leadership, floor presence, and team motivation.
- Resolved guest and team concerns professionally and efficiently in fast-paced, high-pressure situations.
Server
Earl's Kitchen & Bar
Miami, FL
08.2024 - 02.2026
- Delivered elevated guest experiences in a high-volume, fast-paced restaurant environment while maintaining strong attention to detail and hospitality standards.
- Developed extensive product knowledge to confidently educate guests and influence purchasing decisions.
- Built strong guest relationships through personalized service, menu knowledge, and proactive communication.
- Consistently ranked Top 3 in monthly sales performance within a high-volume, fast-paced restaurant environment.
- Built repeat clientele through relationship-driven service and consistent guest recognition.
- Recognized for strong performance, leadership potential, and ability to drive results in a competitive hospitality setting.
Server
Production Services of Maine - Kanu
07.2021 - 08.2023
- Served food and beverages promptly to 20+ guests at once with focused attention to customer needs.
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with locals and regular guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Assisted other servers to ensure a positive experience for all guests.
Crew Member
Chipotle
04.2021 - 10.2021
- Worked well with teammates and accepted coaching from the management team.
- Took 60+ orders per shift, prepared meals, and collected payments.
- Collaborated effectively with team members to ensure seamless operations, from food preparation to service, fostering a positive and cohesive work environment.
- Mastered the art of multitasking in a fast-paced environment.
- Demonstrated exceptional customer service skills by engaging with guests in a friendly and efficient manner, ensuring a positive guest experience.
Education
Finance & Real Estate
University of Miami
Coral Gables, FL05-2024
High School Diploma -
Old Town High School
Old Town, ME06-2023
Skills
- Strong Work Ethic
- Sales & Upselling
- Team Leadership
- Guest Experience
- Customer Relationship Management
- Training & Coaching
- Communication
- Problem Solving
- Operations Management
- Time Management
- Adaptability
- Recruitment and hiring
Interests
Timeline
Dinner Manager
Earls Kitchen + Bar
02.2026 - Current
Server
Earl's Kitchen & Bar
08.2024 - 02.2026
Server
Production Services of Maine - Kanu
07.2021 - 08.2023
Crew Member
Chipotle
04.2021 - 10.2021
Finance & Real Estate
University of Miami
High School Diploma -
Old Town High School