Eva Kar
Milford,IA
Summary
Detail-oriented team player with strong organizational skills and a track record of managing multiple projects simultaneously. Seeking a challenging position that will utilize customer service, time -management and problem-solving abilities, helping to further community development.
Overview
25
25
years of professional experience
Work History
Listing Agent / Client Care Specialist
Okoboji Realty
11.2022 - 12.2023
- Responded to all client inquiries and asked appropriate questions to facilitate resolution
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Maintained and updated office records, both digital and physical.
- Informed and supported business leaders through consistent communication and administrative tasks.
Shift Manager/Server
Minervas
08.2003 - 08.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cultivated professional working relationships with peers and supervisors.
Program Facilitator
Hope Haven/Oak Haven
01.2000 - 01.2007
- Supported individuals with mental health issues, liaising between participants, families and program executives about needs.
- Organized and managed program development from conception through successful execution.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Kept program-related data accurate, up-to-date and easily accessible.
Medical Assistant
Foot & Ankle Clinic
05.2003 - 09.2004
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Dispatcher/Jailer
Jackson County
03.2024 - Current
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Associate of Applied Science - Medical Assistant
Iowa Lakes Community College
Spencer, IA 09.2000 - 2002.07
Associate of Arts - Business Transfer
Iowa Lakes Community College
Spencer, IA 09.2006 - 2007.05
Bachelor of Arts - Organizational Leadership
Buena Vista University
Storm Lake, IA 09.2008 - 2010.05
Master of Arts - Organizational Performance Graduate Study
Drake University
Des Moines, IA 05.2011 - 2012.05
Skills
Excellent Customer Service
Computer Proficiency
Verbal and written communication
Organization and Time Management
Dependable and Responsible
Team Work
Timeline
Dispatcher/Jailer
Jackson County
03.2024 - Current
Listing Agent / Client Care Specialist
Okoboji Realty
11.2022 - 12.2023
Master of Arts - Organizational Performance Graduate Study
Drake University
05.2011 - 2012.05
Bachelor of Arts - Organizational Leadership
Buena Vista University
09.2008 - 2010.05
Associate of Arts - Business Transfer
Iowa Lakes Community College
09.2006 - 2007.05
Shift Manager/Server
Minervas
08.2003 - 08.2022
Medical Assistant
Foot & Ankle Clinic
05.2003 - 09.2004
Associate of Applied Science - Medical Assistant
Iowa Lakes Community College
09.2000 - 2002.07
Program Facilitator
Hope Haven/Oak Haven
01.2000 - 01.2007
Similar Profiles
Cliff BranchCliff Branch
Front Desk Agent at Bridges Bay Resort OkobojiFront Desk Agent at Bridges Bay Resort Okoboji
Caitlyn WillfongCaitlyn Willfong
Server at Bracco OkobojiServer at Bracco Okoboji
Millisa ReynoldsMillisa Reynolds
Hospitality General Manager at Okoboji Barz, Inc.Hospitality General Manager at Okoboji Barz, Inc.