Eva M. Landa
San Antonio
Summary
Customer-focused Deli Customer Service Representative recognized for high productivity and efficient task completion. Skilled in order preparation accuracy, customer engagement, and maintaining clean and sanitary workspaces. Excel in communication, teamwork, and adaptability, ensuring positive customer experiences and smooth operation within fast-paced environments.
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deli Customer Service Representative
H.E. Butt Grocery Company
San Antonio
12.2024 - Current
- Assisted customers with deli product selections and special requests.
- Prepared and sliced meats, cheeses, and other deli items for display.
- Maintained cleanliness and organization of the deli counter and work area.
- Operated slicing equipment and ensured adherence to safety protocols.
- Stocked shelves with fresh deli items and rotated inventory regularly.
- Greeted customers in a friendly and professional manner.
- Checked expiration dates on products before serving them to customers.
- Followed all company policies related to safe handling of food products.
- Demonstrated excellent communication skills when interacting with customers or coworkers.
- Assisted in stocking shelves with fresh meats and cheeses for display cases.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Retail Cashier
H.E. Butt Grocery Company
San Antonio
10.2018 - 12.2024
- Processed customer transactions accurately and efficiently at H.E. Butt Grocery Company.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas and store displays.
- Handled cash, credit, and returns following company policies and procedures.
- Supported inventory management by restocking shelves as needed throughout shifts.
- Trained new cashiers on register systems and customer service protocols.
- Greeted customers in a friendly and professional manner.
- Followed company policies regarding payment methods, discounts, refunds.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Performed opening and closing duties such as counting money, balancing registers.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Reported damaged items and incorrect pricing to supervisor.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers with product selection and answered any questions they had.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Learned roles of other departments to provide coverage and keep store operational.
- Checked IDs for age-restricted purchases such as alcohol or cigarettes.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
Skills
- Food safety
- Meat slicing
- Customer engagement
- Product knowledge
- Stock rotation
- Food safety practices
- Workplace safety
- Sanitation procedures
- Cleanliness standards
- Inventory rotation
- Stocking of food cases
- Meat slicing expertise
- Strong work ethic
- Customer service
- POS system operation
- Product stocking and rotation
- Effective customer communication
- Cash handling
- Time management
- Basic math
- Patience and empathy
- Teamwork orientation
- Stock replenishment
- Loss prevention
- Price verification
- Returns processing
Certification
- Food Safety Handling
Languages
English
Full Professional
Spanish
Elementary
Affiliations
- Babysitter.
- Arts and crafts
- Landscaping.
- Dancing.
- Fitness
- Bike riding.
- Fashion design shower.
References
References available upon request.
Timeline
Deli Customer Service Representative
H.E. Butt Grocery Company
12.2024 - Current
Retail Cashier
H.E. Butt Grocery Company
10.2018 - 12.2024