Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakob Clower

Carlisle,PA

Summary

Detail-oriented professional with experience in customer service and technical roles, including automotive repair. Seeking an IT-oriented position to leverage a strong background in technical skills. Proven ability to provide exceptional customer support, collaborate effectively in team environments, and contribute to operational excellence. Solid base in network technologies with a keen interest in developing within a professional IT environment. Bringing an understanding of network fundamentals and the ability to quickly learn and apply new concepts and techniques. Ready to utilize and enhance skills in network configuration and troubleshooting in a desired IT role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Customer Service Representative

Wegmans
08.2024 - Current
  • - Provided exceptional customer service by assisting customers with product selection and fulfilling special requests in a fast-paced deli environment.
  • - Operated deli equipment safely while preparing and packaging deli items to ensure quality and accuracy in orders.
  • - Maintained cleanliness and organization of the deli display case and workspace to promote a welcoming atmosphere.
  • - Collaborated with team members to manage inventory levels and address customer inquiries, enhancing overall shopping experiences.

Customer Service Representative

Circle K
04.2023 - 06.2024
  • - Delivered exceptional customer service by actively engaging with customers and resolving inquiries and issues.
  • - Promoted additional products and services, enhancing customer loyalty.
  • - Collaborated with team members to maintain a clean and organized store, ensuring high presentation standards.
  • - Gained insights into the retail industry, improving customer service and teamwork skills.

Lube Technician

North Park Chevrolet
03.2022 - 03.2023
  • - Diagnosed and repaired various vehicle issues, including brakes and suspension components.
  • - Utilized company-specific data services (All Data) for efficient repair management.
  • - Worked collaboratively to complete complex tasks, such as transmission replacements.
  • - Developed expertise in performing coil changes and oil maintenance.

Education

Associate's Degree - Network Administration

Northwest Vista College
San Antonio, TX
05.2025

Associate's Degree - Auto Mechanics

St. Philip's College
San Antonio, TX
05.2023

Skills

  • Workplace safety
  • Reliability and punctuality
  • Cleanliness standards

Certification

  • CompTIA A+ certification - May 15, 2025

Timeline

Deli Customer Service Representative

Wegmans
08.2024 - Current

Customer Service Representative

Circle K
04.2023 - 06.2024

Lube Technician

North Park Chevrolet
03.2022 - 03.2023

Associate's Degree - Auto Mechanics

St. Philip's College

Associate's Degree - Network Administration

Northwest Vista College

Similar Profiles

CREATE PROFILE