Shannon Frase
Data Support
Saint Augustine,FL
Summary
Resourceful and adaptable professional with new experience in data, research and artificial intelligence. Recognized for strong organizational and time management skills, ready to leverage expertise to support team objectives and enhance customer satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
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1
Certification
Work History
Deli Customer Service Representative
Walmart
Saint Augustine , FL
01.2007 - 03.2007
- Assisted customers with deli product selection and recommendations.
- Maintained cleanliness and organization of deli area to ensure a welcoming environment.
- Operated slicing equipment safely while adhering to food safety standards.
- Prepared deli products according to established recipes and presentation guidelines.
- Collaborated with team members to optimize service efficiency during peak hours.
- Processed customer transactions accurately using point-of-sale systems.
- Learned inventory management practices for efficient stock rotation and replenishment.
- Responded promptly to customer inquiries, providing information on products and promotions.
- Improved workflow efficiency by assisting team members with slicing, weighing, and packaging meats and cheeses.
- Participated in regular staff meetings to discuss department needs, review performance metrics, and identify opportunities for continuous improvement.
- Strengthened business reputation through consistent delivery of high-quality deli services that met or exceeded customer expectations.
- Adhered to company policies regarding food safety, sanitation, and customer service standards to maintain overall store quality.
- Ensured freshness of products by rotating stock, checking expiration dates, and promptly removing any unsuitable items from display cases.
- Provided exceptional customer service through attentive listening, clear communication, and prompt assistance with special requests or dietary concerns.
- Managed inventory levels effectively by monitoring stock levels daily, placing orders for necessary supplies accordingly.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Microsoft Office Specialist - Excel
MedCerts
Online 07.2026 - Current
AI Fundamentals
Coursera
OnlineSkills
- Client support
- Skilled in Microsoft Office tools
- Data-driven decision making
- Proficient in computer applications
- Effective decision-making under pressure
- Social media analytics
- Remote collaboration support
- Effective problem resolution
- Emotional resilience
- Adaptable work schedule
- Detail-oriented approach
- Basic proficiency in artificial intelligence concepts
Certification
- Certified AI Fundamentals, July 2026
- Microsoft Office Specialist; Excel, Coursera - Dec 2026
Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Microsoft Office Specialist - Excel
MedCerts
07.2026 - Current
Deli Customer Service Representative
Walmart
01.2007 - 03.2007
AI Fundamentals
Coursera