Andrew Brostowicz
New Braunfels,United States
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deli Customer Service Representative
H-E-B
New Braunfels, TX
06.2017 - Current
- Provided customer service to guests by taking orders, handling payments, and answering questions about menu items.
- Worked with the deli team to ensure accurate order fulfillment and quality assurance of all food products.
- Assisted customers with selecting appropriate deli items based on their dietary needs or preferences.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Video Editor/Content Creator
YouTube
New Braunfels, TX
07.2022 - 04.2025
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Resolved issues quickly through meticulous research and quick decision-making.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Maintained up-to-date knowledge of new editing technologies and techniques.
- Incorporated special effects and motion graphics using After Effects to enhance storytelling.
- Provided technical support for video editing software issues within the team.
Freelance Video Editor
Upwork.com
New Braunfels, TX
11.2020 - 11.2022
- Produced storyboards to illustrate vision for each project.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Worked closely with clients throughout the post-production process to ensure their satisfaction with the final product.
Education
High School Diploma -
New Braunfels High School
New Braunfels05-2019
Skills
- Customer service
- Payment processing
- Product knowledge
- Problem solving
- Vendor relationships
- Team collaboration
- Technical support
Certification
Fundamentals of Graphic Design
Timeline
Video Editor/Content Creator
YouTube
07.2022 - 04.2025
Freelance Video Editor
Upwork.com
11.2020 - 11.2022
Deli Customer Service Representative
H-E-B
06.2017 - Current
High School Diploma -
New Braunfels High School
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