Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Deli Customer Service Representative
HEB Grocery Store
Missouri City, TX
03.2026 - Current
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Operated deli equipment, ensuring compliance with health and safety standards.
Maintained cleanliness and organization in the deli department to optimize workflow.
Trained new team members on best practices in food handling and customer interaction.
Customer Service Representative
Army and Air Force Exchange Service
Wahiawa, HI
02.2021 - 10.2021
Resolved customer inquiries by providing accurate information and timely solutions
Monitored inventory levels and restocked items to maintain product availability for customers
Handled customer transactions accurately and maintained cash accuracy
Prepared breakfast and lunch orders to ensure timely service and customer satisfaction
Retail Sales Assistant Manager
Rue21
Pearland, TX
11.2015 - 12.2018
Managed daily store operations, ensuring achievement of sales goals and optimal customer experience
Provided exceptional customer service by resolving client issues promptly, ensuring a positive shopping experience
Trained and supported new employees on store procedures, customer service standards and sales protocols
Processed transactions accurately using point-of-sale system, maintaining customer satisfaction
Trained and supported new employees on store procedures and customer service standards, enhancing team effectiveness