CHUE Y. XIONG
Saint Paul,Minnesota
Summary
Graduate student seeking to develop software skills and apply it to the real-world. Ability to complete tasks on time in both individual & team settings. Self-motivated, driven and ready to enhance my software skills to make a positive contribution to Dev10/Future companies.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Deli Customer Service Representative
Coborn's
St. Cloud, MN
11.2017 - 08.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
Remote Maintenance Technician
Corporate Technologies LLC
Eden Prairie, MN
11.2016 - 08.2017
• Preformed maintenance on customer's server through Remote Desktop Protocol.
• Escalated tickets to Onsite prior to Lead's/Tier 2's approval.
• Assisted Helpdesk calls and fulfilled customer satisfaction.
• Followed up with customers regarding server reboot, OM down, and Server Down to assure system maintenance is up to date.
Education
Bachelor of Science - Information Systems
St. Cloud State University
Saint Cloud, MN 08.2014 - 05.2022
Skills
Business Information System
Timeline
Deli Customer Service Representative
Coborn's
11.2017 - 08.2019
Remote Maintenance Technician
Corporate Technologies LLC
11.2016 - 08.2017
Bachelor of Science - Information Systems
St. Cloud State University
08.2014 - 05.2022
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