Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Host, Server, Barback, Bartender
Cino
Honolulu, HI
08.2024 - 12.2025
Mastered all front-of-house positions, including hosting, serving, bar backing, and bartending, demonstrating adaptability and a comprehensive understanding of restaurant operations.
Provided exceptional customer service, ensuring guest satisfaction in all roles.
Made great connections with all guests.
Managed seating arrangements efficiently as a host, optimizing restaurant flow.
Delivered prompt and accurate food and beverage service as a server, building with customers.
Supported bartenders by preparing garnishes, stocking ice, and maintaining bar cleanliness as a bar back.
Crafted classic and signature cocktails as a bartender, adhering to recipes and maintaining quality.
Handled cash and credit card transactions accurately, following established procedures.
Collaborated effectively with kitchen and front-of-house staff to ensure smooth service.
Collaborated with kitchen staff to communicate wait times and special requests effectively.
Implemented strategies for improving reservation systems and guest management processes.
Developed procedures for handling customer inquiries, resolving issues promptly and efficiently.
Coordinated special events, ensuring seamless execution of service for large groups.
Monitored dining area for cleanliness and readiness, maintaining high operational standards.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Developed rapport with regular patrons to foster sense of community within establishment.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Input orders accurately into POS terminal, split bills and accepted payments.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Improved dining experience by providing prompt, attentive service to guests.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Assisted bartenders in preparing garnishes, glassware, and inventory management.
Collaborated with team members to ensure smooth bar operations during peak hours.
Supported efficient service by restocking supplies and managing beverage orders.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Assisted in setting up and breaking down bar area for special events.
Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
Delivered food to customers at bar and tables.
Learned how to make wide variety of mixed drinks.
Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Greeted customers and provided friendly, knowledgeable service.
Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Checked ID cards and verified bar guests were of legal age.
Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
Contributed to increased sales by effectively upselling menu items when appropriate.
Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
Hostess/Server
Moustos
Union City, TN
03.2021 - 08.2023
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Prepared checks, itemizing total meal costs and taxes.
Presented menus and answered questions regarding items.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Responded to ad hoc cleaning duties at end of shift.
Babysitter
Jonathan and Sam Witherington
Sidonia, TN
11.2018 - 04.2023
Responsibly watched children while parents were out.
Monitored children's safety and well-being to prevent accidents and falls.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Enforced rules to teach good manners and maintain safe environment.
Organized various activities, games, crafts and outings to keep children entertained.
Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
Read stories and played alphabet games to promote early literacy.
Used organization and time management skills to multitask and keep children on set schedules.
Minimized TV and mobile device time by engaging children with games and physical books.
Organized creative activities to develop children's physical, emotional and social growth.
Helped prepare and serve nutritionally balanced meals and snacks for children.
Ensured physical and social well-being of each child.
Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
Provided direct-care services for children of varying ages.
Administered medication and minor first aid to sick and injured children.