Eva Massey
Eau Claire,WI
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2
2
years of professional experience
Work History
Manager
In2ition International
04.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Booked gigs for the band
- Made sure pay was well for the band
Customer Service
Groome Transportation
05.2023 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Participated in training programs to enhance product knowledge and customer service skills.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
High School Diploma -
Memorial High School
Eau Claire, WI05-2020
No Degree - Emergency Medical Services
Chippewa Valley Technical College
Eau Claire, WI03-2024
Skills
- Customer service
- Team leadership
- Time management
- Relationship building
- Emergency response
- Safety procedures
- Risk management
- Teamwork and collaboration
- Positive attitude
- Problem resolution
- Multitasking
- Organizational skills
Timeline
Manager
In2ition International
04.2024 - Current
Customer Service
Groome Transportation
05.2023 - Current
High School Diploma -
Memorial High School
No Degree - Emergency Medical Services
Chippewa Valley Technical College
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