Eva McNabb
Longview,WA
Summary
Dedicated professional with extensive experience in cleaning and operations management at Church & Dwight. Proven ability to enhance cleanliness and safety through effective sanitization practices. Skilled in customer service and training staff, fostering teamwork to exceed client expectations. Responsible and dependable, committed to maintaining high standards in all tasks.
Overview
9
9
years of professional experience
Work History
Custodian
Church & Dwight
Ridgefield, WA
06.2023 - 05.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Assistant Manager of Operations
Once Upon A Child Franchise
Vancouver, WA
04.2021 - 06.2023
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
On-site Cleaning Supervisor
Maximum Construction
Portland, OR
06.2018 - 04.2021
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
Content Cleaning Supervisor
Servpro
Portland, OR
08.2016 - 06.2018
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
Education
High School Diploma -
Apple Valley High School
Apple Valley, CA06.2003
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
References
@Anita Baldwin
Anitaabaldwin@gmail.com
Phone: (360)562-5247
Personal
Shannon Kilgore Hackershannon901@gmail.com
Phone :(360)751-8601
Professional
Jon Thielke
Thielkejonathan@gmail.com
Phone :(971) 278-4080
Professional
Timeline
Custodian
Church & Dwight
06.2023 - 05.2025
Assistant Manager of Operations
Once Upon A Child Franchise
04.2021 - 06.2023
On-site Cleaning Supervisor
Maximum Construction
06.2018 - 04.2021
Content Cleaning Supervisor
Servpro
08.2016 - 06.2018
High School Diploma -
Apple Valley High School