Eva Morris Pierce
Ruston,LA
Summary
Dedicated healthcare professional with extensive experience as a Registered Nurse and Nurse Director. Over 20 years of expertise in patient care management and operational leadership across various medical settings. Proven track record of reducing left without treatment rates to 4.4% and improving patient satisfaction scores above 90%. Demonstrated ability to streamline processes and enhance care protocols. Committed to delivering quality care and efficiency, ready to leverage skills in a Data Entry, Typist, or Triage RN role.
Skilled healthcare professional with robust background in medical and legal environments. Adept at case analysis, medical record review, and providing expert testimony. Strong focus on team collaboration and achieving results. Known for reliability, adaptability, and keen attention to detail.
Overview
40
40
years of professional experience
Work History
Legal Nurse Consultant
Independent Management
04.2003 - Current
- Conducted comprehensive chart reviews for risk and liability assessments.
- Scrutinized charts related to litigation for merit and potential risks.
EMERGENCY DEPARTMENT RN
NORTHERN LOUISIANA MEDICAL CENTER
01.2016 - 06.2025
- Led the comprehensive evaluation and treatment of patients with a wide range of conditions, from non-urgent to life-threatening in ER averaging 26,000 patients per year.
- Functioned as Charge Nurse, overseeing nursing staff and ensuring optimal patient care.
- Promoted a culture of teamwork within the Emergency Department by actively participating in unit-based committees aimed at improving workflow efficiency and teamwork.
URGENT CARE CLINIC RN
SOUTH BALDWIN REGIONAL MEDICAL CENTER
07.2014 - 08.2016
- Administered evaluations and treatments for patients presenting with non-life-threatening conditions.
- Collaborated with management to develop and enhance patient care protocols while organizing treatment areas.
Nurse Director, Emergency Department
GLENWOOD REGIONAL MEDICAL CENTER
04.2012 - 01.2014
- Oversaw the evaluation and management of patient care within an emergency department, catering to approximately 28,000 patient visits annually.
- Championed process improvements and resolved complaints while managing staffing, budgets, and quality improvement data collection.
- Conceptualized and instituted a Rapid Medical Exam (RME) process to expedite patient assessments.
- Mentored and coached nursing staff, resulting in increased professional growth and skill development.
Emergency Department Dir and Rapid Admissions Unit M
TOURO INFIRMARY
11.2006 - 03.2012
- Directed the evaluation and management of patient care for an emergency department with more than 30,000 patient visits each year.
- Instrumental in reducing the Left Without Treatment (LWOT) rate from double-digit figures to a current rate of 4.4%, while enhancing patient satisfaction scores to over 90%.
- Established The Rapid Admissions Unit, a 10-bed admission and holding area to streamline patient flow.
Nurse Director, Emergency Department
LINCOLN GENERAL HOSPITAL
10.1989 - 05.2005
- Exhibited exceptional proficiency in staffing, budgeting, training, and counseling.
- Participated in strategic planning and transitioned the facility from a 7-bed Emergency Room to the construction of a contemporary 18-bed Emergency Department.
- Mentored and coached nursing staff, resulting in increased professional growth and skill development.
- Ensured compliance across all regulatory bodies related licensure requirements allowing department maintain up-to-date standing within state/local mandates.
- Conducted thorough evaluations of nursing staff performance, providing constructive feedback for continuous improvement opportunities.
Registered Nurse
LADY OF THE SEA GEN. HOSPITAL
06.1985 - 10.1989
- Delivered patient care as an Emergency Department Staff Nurse.
- Frequently served as the charge nurse in a rural hospital, a crucial provider for offshore oil industry workers requiring stabilization for work-related trauma.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Education
Certification - Legal Nurse Consulting
V Milazzo Institute
Houston, TX01.2003
Associate of Applied Science - Allied Health-Nursing
Nicholl's State University
Thibodaux, LA01.1985
Skills
- Operational efficiency enhancement
- Clinical documentation analysis
- Team leadership
- Media training
- Creative writing
- Proficient in computer applications, including MS Office, Excel
- Strong clinical judgment
- Case review
- Litigation support
- Patient and family advocacy
Timeline
EMERGENCY DEPARTMENT RN
NORTHERN LOUISIANA MEDICAL CENTER
01.2016 - 06.2025
URGENT CARE CLINIC RN
SOUTH BALDWIN REGIONAL MEDICAL CENTER
07.2014 - 08.2016
Nurse Director, Emergency Department
GLENWOOD REGIONAL MEDICAL CENTER
04.2012 - 01.2014
Emergency Department Dir and Rapid Admissions Unit M
TOURO INFIRMARY
11.2006 - 03.2012
Legal Nurse Consultant
Independent Management
04.2003 - Current
Nurse Director, Emergency Department
LINCOLN GENERAL HOSPITAL
10.1989 - 05.2005
Registered Nurse
LADY OF THE SEA GEN. HOSPITAL
06.1985 - 10.1989
Certification - Legal Nurse Consulting
V Milazzo Institute
Associate of Applied Science - Allied Health-Nursing
Nicholl's State University
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