Eva Oyola
Riverview,FL
Summary
I strive to be a results-driven individual with a solid track record in delivering quality work. I am known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. I am passionate about continuously learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Hourly Supervisor
Outback Steakhouse
Plant City, USA
08.2022 - Current
- Trained, managed and motivated employees to promote professional skill development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Collaborated with management to determine key tasks and delegate to staff members.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Handled customer inquiries and complaints with professionalism and patience.
Food Runner
FRED'S MARKET
Plant City, USA
06.2021 - 08.2021
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Followed proper sanitation guidelines when handling food products.
Education
Junior High School Education -
Plant City High School
Plant City, FL04-2022
Skills
- Customer service
- Effective time management
- Verbal and written communication
- Workflow optimization
- Team collaboration
- Team player mentality
- Hospitality and accommodation
Certification
Food Handler Certification
Affiliations
- Volleyball coach
Timeline
Key Hourly Supervisor
Outback Steakhouse
08.2022 - Current
Food Runner
FRED'S MARKET
06.2021 - 08.2021
Junior High School Education -
Plant City High School