
Analytical, gritty, and detail-oriented Criminal Case Investigator with over four years experience in the fraud arena specializing in financial crimes with a niche for debit/credit card and check fraud. Expertise in detecting, investigating, mitigating, and preventing financial misconduct. Four years producing suspicious activity reports (SARS). Prior experience in asset protection/security and child exploitation cases. Exposure in coordinating with security management and liaising with local/state law enforcement, nonprofit organizations, and government.
• Implemented financial fraud claims and investigations pertaining to identity theft, money mule accounts, loans, and wire transfers.
• Identified and verified fabricated IDs, SSNs, utility bills, and legal documents.
• Handled sensitive Personal Identifying Information (PII) while researching databases such as LexisNexis, social media, and geolocational tools.
• Researched and analyzed child predator behavior, illegal content exchange trends, and documented findings.
• Verified identity/aliases and victims to build cases, leading to criminal prosecution of child pornographers.
• Compiled and sent investigative casework to assist national and international law enforcement agencies.
• Supervised store and warehouse asset protection team of 30+ in employee surveillance and preventing fraud.
• Led security management strategies and operations to apprehend shoplifters and handle disruptive customers.
• Coordinated security management and asset protection programs for 12 district stores and warehouses.
• Managed surveillance, apprehended shoplifters, interviewed suspects, and provided testimony for prosecution.
• Performed employee and shoplifter surveillance, investigations, and inventory risk management.
• Identified and created documentation on repeat offenders and local criminal rings for law enforcement.
• Managed store sales, retail operations, and customer service while exceeding quotas each quarter.
• Planned and executed product marketing and promotions that increased foot traffic and revenue.
• Managed department sales, operations, and customer service, increasing sales and receiving quarterly bonuses.