Eva Station
Lynn Haven,FL
Summary
Offering strong interpersonal and organizational skills, positive attitude, and an ability to quickly adapt and excel in a new professional environment. Brings foundational understanding of administrative tasks and customer service principles and maintain management software. Developed exceptional organizational and multitasking abilities in fast-paced, client-focused environment. Seeking to transition skills into new and challenging field, contributing to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist Coordinator
Royal American Tours & Charter
Panama City, FL
05.2024 - 12.2024
- Assisted in scheduling appointments and coordinating logistics for client tours and rentals.
- Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
- Updated internal databases with accurate customer details to enhance service delivery.
- Maintained organized records of bookings and customer information using CRM related software.
- Provided support during events by preparing materials and ensuring smooth operations.
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Assisted in training new staff on reception protocols and office procedures.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
Volunteer
Beta Club
Lynn Haven, FL
08.2025 - 05.2026
- Held social media manager position on the Beta Club board.
- Developed promotional materials to increase awareness of club initiatives and volunteer opportunities.
- Assisted in organizing fundraising activities, contributing to financial support for local charities.
- Managed social media accounts to promote events and encourage volunteer sign-ups effectively.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Trained new volunteers on club procedures and best practices, ensuring smooth onboarding experience.
Education
High School Diploma -
North Bay Haven Career Academy
Lynn Haven, FL05.2026
Skills
- Friendly, positive attitude
- Publishing and editing
- Public affairs skills
- Customer service
- Critical thinking
- Calm under pressure
- Dependable and responsible
- Problem-solving
Timeline
Volunteer
Beta Club
08.2025 - 05.2026
Receptionist Coordinator
Royal American Tours & Charter
05.2024 - 12.2024
High School Diploma -
North Bay Haven Career Academy