Eva Trautmann
West Lafayette
Summary
High school student with strong experience in customer service and leadership. Incoming Freshman majoring in International Relations with a minor in Interior Design. Dedicated and hardworking, currently balancing 15 hours of weekly work as wait staff to support my education. Highly skilled in time management, adaptability, and team leadership. Passionate about exploring global cultures, diplomacy, and cross-cultural communication, and eager to apply this knowledge to help individuals feel confident in their identities and environments. Committed to creating inclusive, empowering spaces that reflect both cultural understanding and personal expression.
Overview
15
15
years of professional experience
Work History
Waitress Trainer
Thai Essence Restaurant
12.2022 - Current
- Ensured the satisfaction of customer with the food service and maintained a 4 star review on Yelp since 2021
- Trained over seven new staff members, five who became full time waitstaff
- Coordinated staff scheduling to ensure optimal coverage and efficiency
Liaison, Translator and Sponsor
Myela
02.2010 - Current
- Liaison for Myela a non profit organization based in the Philippines that fights for 100+ children's rights which includes the funding of tuition/scholarships and the conduction medical missions in rural communities
- Translate for 100+ Filipino children, families, and French and American sponsors
- Sponsored the education of a student who is now a professor in the Philippines
Frozen Yogurt Shop Worker
Red Mango Frozen Yogurt
05.2020 - 01.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Addressed customers' inquiries and dealt with Doordash and Grubhub online orders
- Developed and coached over five new employees and contributed to the promotion of one employee to a managerial role
- Excelled in preparing yogurt and smoothies while maintaining excellent customer service
Education
High School Diploma -
West Lafayette Junior/Senior Highschool
West Lafayette, IN05-2025
Skills
- Customer Service
- Team Management
- Employee Training
- Fluent in French, English, Tagalog, and Bicol
Timeline
Waitress Trainer
Thai Essence Restaurant
12.2022 - Current
Frozen Yogurt Shop Worker
Red Mango Frozen Yogurt
05.2020 - 01.2023
Liaison, Translator and Sponsor
Myela
02.2010 - Current
High School Diploma -
West Lafayette Junior/Senior Highschool
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