Hi, I’m
Destiny Casey
Oklahoma City,OK
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Golden Corral Buffet and Grill. Expert in team motivation and customer service, with a knack for maintaining high-quality standards under pressure. Skilled in wine pairing and efficient problem resolution, contributing to a positive and productive work environment.
Overview
8
years of professional experience
Work History
Golden Corral Buffet and Grill
Waitress Trainer
02.2018 - 06.2021
Job overview
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
Wolverine
Packing, Shipping, and Receiving Assembler
08.2013 - 08.2015
Job overview
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
Education
Dale High SchoolDale, OK
GED
Skills
- Team motivation
- Body Language Awareness
- Wine Pairing Expertise
- Patience and Tact
- Cleaning and organizing abilities
- Customer Service
- Residential Cleaning
- Customer service-focused
- Physically strong
Timeline
Waitress Trainer
Golden Corral Buffet and Grill
02.2018 - 06.2021
Packing, Shipping, and Receiving Assembler
Wolverine
08.2013 - 08.2015
Dale High School
GED