Eva Undayag
Columbia,MD
Summary
Experienced in customer service, childcare, and safety-focused roles, with a strong ability to multitask in fast-paced environments. Skilled in coaching gymnastics, providing compassionate care for children, enforcing safety protocols as a lifeguard, and delivering excellent customer service as a smoothie barista. Highly adaptable and committed to creating positive experiences in any role.
Overview
3
3
years of professional experience
Work History
Special Needs Nanny
Mike Moore
Columbia, MD
05.2024 - 09.2024
- Provided childcare for two children, including one child with autism, ensuring a safe, structured, and nurturing environment.
- Used patience and effective communication strategies to manage meltdowns and support emotional regulation.
- Assisted with daily activities, including meal preparation, work help, and driving to and from places when needed.
- Established trusting relationships with clients by demonstrating kindness, patience, empathy and understanding towards them at all times.
Smoothie Barista/Cashier
Pure Green
Columbia , MD
06.2023 - 07.2024
- Prepared and served smoothies, acai bowls, and other products in a fast-paced environment, ensuring orders were made quickly and accurately to minimize wait times and maximize customer satisfaction.
- Provided excellent customer service, took orders attentively, and maintained a friendly and welcoming atmosphere.
- Built strong customer relationships by remembering frequent customers' names and orders, engaging in friendly conversation to create a personalized experience that encouraged repeat visits and customer loyalty.
Recreational Gymnastics Coach
Columbia Gymnastics
Columbia, MD
06.2021 - 09.2023
- Instructed children of various ages and skill levels in fundamental gymnastics techniques, ensuring a safe and engaging learning environment.
- Provided hands-on spotting and corrections to help students practice their skills safely.
- Communicated with parents regarding student progress, and addressed concerns professionally.
- Encouraged a positive atmosphere, fostering teamwork, discipline, and perseverance.
Lifeguard
Columbia Association Aquatics Office
Columbia, MD
06.2022 - 06.2023
- Monitored swimming areas to ensure patron safety, enforcing pool rules and safety regulations to prevent accidents and maintain order.
- Communicated effectively with swimmers, parents, and staff to provide guidance on water safety and emergency procedures.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Conducted regular safety checks of the pool area and equipment to ensure compliance with health and safety standards.
Education
Bachelor of Arts -
Towson University
Baltimore, MD05-2028
Skills
- Strong communication and interpersonal skills
- Patience and adaptability
- Customer service and hospitality
- Team collaboration
- Customer engagement
- Student relations
- Autism experience
Timeline
Special Needs Nanny
Mike Moore
05.2024 - 09.2024
Smoothie Barista/Cashier
Pure Green
06.2023 - 07.2024
Lifeguard
Columbia Association Aquatics Office
06.2022 - 06.2023
Recreational Gymnastics Coach
Columbia Gymnastics
06.2021 - 09.2023
Bachelor of Arts -
Towson University
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