Evalis Ramos
Reading,PA
Summary
Proactive and goal-oriented professional with a proven track record of excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Hand & Stone Massage and Facial Spa
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Spa Associate
Hand & Stone Massage and Facial Spa
08.2021 - 08.2022
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Ranked among top sales performers.
Assistant Manager
H&R Block
01.2016 - Current
- Transferred and directed phone calls, guests, and mail to the correct staff members.
- Recorded expenses and maintained accounting records.
Sales
Charming Charlie
07.2018 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Utilized persuasive sales techniques to convert leads into sales.
Spa Associate
Hand & Stone Massage and Facial Spa
08.2021 - 09.2022
- Scheduled apt an handled payments
Customer Service Representative
Ehrlich Pest Control
08.2019 - 03.2020
- Scheduled customers, take payments , send emails for customer complaints an concerns
Customer Service Associate
St. Joseph Health
01.2019 - 11.2019
- Manage paper work for new employees for the company
Education
High school diploma -
Reading High School
Reading, PA08.2015
Skills
- Dependable and responsible
- Interpersonal communication
- Computer skills
- Team management
- Clerical support
- Leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Hand & Stone Massage and Facial Spa
08.2022 - Current
Spa Associate
Hand & Stone Massage and Facial Spa
08.2021 - 08.2022
Spa Associate
Hand & Stone Massage and Facial Spa
08.2021 - 09.2022
Customer Service Representative
Ehrlich Pest Control
08.2019 - 03.2020
Customer Service Associate
St. Joseph Health
01.2019 - 11.2019
Sales
Charming Charlie
07.2018 - 08.2020
Assistant Manager
H&R Block
01.2016 - Current
High school diploma -
Reading High School
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