Evaly Hale
Loveland,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Hallmark Gold Crown
Loveland , CO
12.2023 - 06.2024
- Greeted customers and provided customer service to ensure customers could locate items within the store or online through use of technology resources, ensuring satisfaction with purchases.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips, balancing drawers, and preparing bank deposits.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Processed payments using various methods such as credit cards or cash transactions.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Ensured compliance with company policies related to safety regulations, health codes, security measures.
- Captured customer information to maximize future clienteling opportunities.
Sales Associate
Hallmark Gold Crown
Loveland , CO
09.2022 - 12.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise and restocked shelves as needed to ensure sufficient inventory levels and encourage customer sales and movement of overstock items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service by engaging in professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Bagged or packaged purchases and wrapped gifts.
Education
High School Diploma -
Thompson Valley High School
Loveland, CO05-2023
Skills
- Strong leadership
- Team Management
- Staff Oversight
- Customer Service Management
- Sales proficiency
- Bank Deposits
- Store operations oversight
- Cash Handling Accuracy
- Loss Prevention
- Cash Handling
- Customer Service
- Retail Merchandising
- Inventory Management
- Product Knowledge
- Payment Processing
- Customer Assistance
- Building Customer Loyalty
- Sales and Promotions
- Purchase Packaging
Timeline
Sales Lead Keyholder
Hallmark Gold Crown
12.2023 - 06.2024
Sales Associate
Hallmark Gold Crown
09.2022 - 12.2023
High School Diploma -
Thompson Valley High School
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