Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evalyn Xiong

Lowell,United States

Summary

Dynamic professional with proven expertise in team leadership and project management at Mks Instruments Inc. Skilled in statistical analysis and quality assurance, I successfully optimized team performance and enhanced calibration processes. Committed to delivering exceptional customer service while maintaining high standards of equipment maintenance and operational efficiency.

Overview

11
11
years of professional experience

Work History

Team Lead

Mks Instruments Inc
Andover, MA
03.2023 - Current
  • Provided leadership and guidance to ensure timely task completion and high standards.
  • Assisted manager in establishing achievable team goals while tracking progress.
  • Delegated tasks based on individual skill sets to optimize performance.
  • Monitored team performance against targets, implementing corrective actions as needed.

Calibration Technician

Mks Instruments Inc
Andover, MA
03.2022 - 03.2023
  • Provided technical support to internal customers regarding calibration services and equipment operation and maintenance issues.
  • Communicated effectively with customers regarding scheduling of services, status updates and follow-up activities.
  • Reviewed customer specifications and requirements to determine appropriate calibration methods and techniques.
  • Repaired minor faults with precision measuring devices such as digital scales, micrometers.
  • Performed calibrations on a variety of test and measurement equipment including multimeters, oscilloscopes, thermometers and pressure gauges.
  • Verified the accuracy of results using statistical analysis techniques such as linear regression or least squares methodologies.
  • Ensured that all tools were properly maintained and stored after use.
  • Troubleshot problems associated with instrumentation performance prior to performing calibrations.

Assembler

Mks Instruments Inc
Andover, MA
07.2021 - 03.2022
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Record production data such as number of units produced, rejected items.
  • Align components for proper fit and adjust as necessary during the assembly process.
  • Notify supervisors of any potential issues that may cause delays in production schedules.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Operate machines such as drill presses and saws to cut or shape parts during assembly.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Assembled parts and subassemblies following blueprints and assembly instructions.

Assistant Manager

Macys liquor store
Waltham, MA
02.2014 - 07.2021
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Education

Associate of Business Administration - Business

Middlesex Community College
Lowell, MA
05-1995

Skills

  • Team leadership
  • Project management
  • Statistical analysis
  • Quality assurance
  • Equipment maintenance
  • Customer service

Languages

Thai
Professional
English
Professional
loas
Professional

Timeline

Team Lead

Mks Instruments Inc
03.2023 - Current

Calibration Technician

Mks Instruments Inc
03.2022 - 03.2023

Assembler

Mks Instruments Inc
07.2021 - 03.2022

Assistant Manager

Macys liquor store
02.2014 - 07.2021

Associate of Business Administration - Business

Middlesex Community College

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