Evalynn Moss
Spokane
Summary
Dynamic professional with a proven track record at Muv Fitness, excelling in creating safe, engaging environments for children and delivering exceptional customer service. Skilled in strategic thinking and customer focus, demonstrated through enhanced learning experiences and positive feedback. Expertise in incident reporting and fostering strong relationships, ensuring a trustworthy and efficient operation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Kidzone Lead
Muv Fitness
12.2023 - Current
- Maintained a safe and positive environment for children, ensuring adherence to established guidelines and protocols.
- Enhanced children''s learning experience by implementing creative and interactive activities.
- Developed strong rapport with both children and parents, fostering a sense of trust and confidence in the Kid Zone program.
- Provided exceptional customer service to parents, addressing concerns and inquiries in a timely manner.
- Conducted regular safety inspections of equipment and facilities, ensuring compliance with all relevant regulations.
- Consistently received positive feedback from parents regarding the quality care provided at Kid Zone.
- Managed daily operations of Kid Zone, including staff scheduling and facility maintenance.
- Promoted physical activity among children through engaging playtime experiences tailored to individual abilities and interests.
Front Desk Receptionist
MUV Fitness
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
No Degree - N/A
John R Rogers HighSchool
Spokane, WA06-2026
Skills
- Training and coaching
- Strategic thinking
- Customer focus
- Visual management
- Positive attitude
- Strong work ethic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- washington Driver's License
- CPR Certification
- Safe Sleep Certification
- Bloodborne Pathogens
Timeline
Kidzone Lead
Muv Fitness
12.2023 - Current
Front Desk Receptionist
MUV Fitness
12.2023 - Current
No Degree - N/A
John R Rogers HighSchool
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