Summary
Overview
Work History
Education
Skills
Timeline
Generic

Osbaldo Jaimez

Summary

Operating Partner experienced in full-service restaurant operations, team development, and strategic business management. Achieved profitability growth and enhanced guest experience through effective coaching and accountability. Focused on optimizing operations, cultivating high-performing teams, and driving organizational success.

Overview

20
20
years of professional experience

Work History

Operating Partner

P.F. Chang's
01.2024 - Current
  • Direct and oversee all restaurant operations, ensuring flawless execution of front- and back-of-house standards, food quality, and guest satisfaction.
  • Manage full P&L; responsibilities including budgeting, forecasting, labor management, inventory controls, and cost-reduction strategies.
  • Achieved strong financial results year over year through disciplined cost control, guest experience excellence, and team development.
  • Lead, coach, and develop management teams and hourly staff, fostering a culture of teamwork, accountability, and continuous growth.
  • Implemented operational systems that streamlined workflows, reduced waste, and improved service efficiency while ensuring adherence to brand protocols.
  • Maintained food safety, sanitation, and regulatory compliance through consistent training and readiness for inspections.
  • Analyzed sales trends, identified revenue opportunities, and led local marketing initiatives that drove traffic and enhanced profitability.
  • Collaborate with corporate leadership on new menu rollouts, operational initiatives, and brand-wide procedural updates.

Assistant Operating Partner

P.F. Chang's
01.2022 - 01.2024

Senior Manager

P.F. Chang's
01.2020 - 01.2022

Lead Manager

P.F. Chang's
01.2019 - 01.2020

Bartender

P.F. Chang's
01.2006 - 01.2019

Education

EPCC
El Paso, TX

Skills

  • Operations management
  • P&L management
  • Financial management
  • Vendor management
  • Talent acquisition
  • Recruitment and hiring
  • Training development
  • Training coaching
  • Customer relationship management
  • Team leadership
  • Problem solving
  • Effective communication
  • Talent acquisition
  • Expense control
  • Partnership development
  • Talent recruitment
  • Inventory control

Timeline

Operating Partner

P.F. Chang's
01.2024 - Current

Assistant Operating Partner

P.F. Chang's
01.2022 - 01.2024

Senior Manager

P.F. Chang's
01.2020 - 01.2022

Lead Manager

P.F. Chang's
01.2019 - 01.2020

Bartender

P.F. Chang's
01.2006 - 01.2019

EPCC
Osbaldo Jaimez