Evan Andelin
Dallas,TX
Summary
Results-driven Property Management Professional with 12 years of multifamily experience in lease-up and stabilized communities. Specializes in affordable housing support, resident relations, leasing operations, and team leadership. Expertise in Yardi and OneSite enhances occupancy goals, resident retention, and lease compliance. Committed to delivering operational excellence and fostering strong relationships with residents, vendors, and leadership in a Community Director role.
Overview
7
7
years of professional experience
Work History
Assistant Community Director
Kairoi Residential
Dallas, TX
09.2025 - Current
- Supported daily operations for a luxury high-rise apartment community, including resident relations, leasing, renewals, collections, vendor coordination, and maintenance follow-up.
- Improved delinquency collection efforts through proactive resident outreach, structured payment plans, ledger review, and consistent lease policy enforcement.
- Reviewed delinquency reports, resident ledgers, rent rolls, and monthly financial data to support accurate accounting and reduce past-due balances.
- Assisted with monthly closeout processes, including auditing balances, financial statements, rent rolls, and resident account activity for accuracy.
- Streamlined renewal workflows through OneSite, supporting strong resident retention and timely lease execution.
- Supervised leasing workflows, application processing, income verification, background screenings, and move-in preparation to reduce vacancy delays.
- Facilitated ancillary income growth through management of storage, parking, and reserved spaces, identifying new revenue opportunities.
- Served as acting Community Director during leadership absences, overseeing property operations, vendor communication, resident escalations, and team support.
- Trained and supported leasing team members on sales, resident communication, fair housing compliance, application processes, and operational procedures.
- Partnered with maintenance, vendors, contractors, and service providers to resolve repairs, manage project timelines, and maintain community standards.
- Planned and coordinated resident events and outreach initiatives, enhancing resident satisfaction and fostering community connection.
- Resolved resident concerns and escalations with professionalism and empathy, focusing on effective conflict resolution.
Assistant Manager
Avenue5 Residential
Lewisville, TX
12.2023 - 09.2025
- Managed accounts receivable by collecting rent, posting payments, and ensuring accuracy of rent roll to support financial operations.
- Conducted property inspections to verify safety and cleanliness, coordinating repairs with maintenance personnel.
- Assumed operational duties during property manager absence, ensuring effective management and resident satisfaction.
- Negotiated rental terms with applicants, ensuring compliance with company policy standards.
- Resolved resident complaints promptly, enhancing resident satisfaction and fostering positive community relationships.
- Ensured adherence to fair housing laws and regulations.
- Created and organized resident files to maintain accurate records of payments and track lease agreements for efficient property management.
- Collected first month's rent and security deposits prior to move-in dates.
Leasing Manager
Legacy Partners Residential
Irvine, CA
10.2021 - 12.2023
- Achieved top Leasing Consultant status with closing ratio exceeding 35%, driving significant revenue growth.
- Facilitated over 100 unit renovations annually, boosting property value and increasing lease rents by 15%.
- Strengthened resident retention through effective issue resolution and solid client-vendor partnerships.
- Conducted professional property tours, addressing inquiries and engaging prospective residents effectively.
- Maintained professionalism in challenging situations to ensure high customer satisfaction levels.
- Developed strong relationships with residents through exceptional service and consistent engagement.
Leasing Manager
Alliance Residential Management
Irvine, CA
04.2019 - 10.2021
- Negotiated competitive lease terms with prospective residents, ensuring alignment with budget parameters.
- Ensured accurate completion of all paperwork prior to lease signing.
- Monitored competitors' pricing and amenities; adjusted rates to enhance competitiveness.
- Resolved resident complaints promptly, fostering positive relationships.
- Developed marketing materials for vacant units, enhancing visibility and attracting potential residents.
- Conducted market research to identify potential residents and optimal rental rates.
Skills
- Affordable Housing compliance and program support
- Fair Housing, lease compliance, and policy enforcement
- Lease administration, renewals, and resident retention
- Accounts receivable management and delinquency control
- Budgeting support, financial reporting, and ledger review
- Property operations oversight and daily workflow management
- Team leadership, training, and new-hire onboarding
- Resident relations, customer service, and conflict resolution
- Vendor coordination, contract review, and maintenance follow-up
- Move-in, renewal, transfer, and application processing
- Time management, communication, and operational prioritization
- Community engagement, resident events, and rapport building
- Revenue growth through parking, storage, renewals, and ancillary income
Timeline
Assistant Community Director
Kairoi Residential
09.2025 - Current
Assistant Manager
Avenue5 Residential
12.2023 - 09.2025
Leasing Manager
Legacy Partners Residential
10.2021 - 12.2023
Leasing Manager
Alliance Residential Management
04.2019 - 10.2021