Ronnie Truss
Elevate Apartment Locators, LLC
Austin,TX
11
years of professional experience
Results-oriented Property Management Professional with over 10 years of experience in property management. Delivered improvements in collections and resident services while leading high-performing teams. Skilled in Yardi and Microsoft Office, driving revenue growth and enhancing customer satisfaction through effective communication and problem-solving.
Work History
Assistant Community Director - Brushy Creek
1 Year 7 Months- Coordinated resident engagement activities to foster community involvement and enhance tenant satisfaction.
- Assisted in the development and execution of marketing strategies to attract prospective residents effectively.
- Supported property management in daily operations, ensuring compliance with company policies and regulations.
- Mentored new staff members on operational procedures, improving team performance and service quality.
- Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
Co-Owner / Manager
3 Years 4 Months- Led hiring, training, and development of leasing agents to enhance team effectiveness
- Managed invoicing, collections, and account reconciliation to ensure financial accuracy
- Oversaw marketing, branding, and social media campaigns to strengthen market presence
Assistant Community Manager - The Avery
1 Year 3 Months- Supported lease-up operations to achieve full occupancy targets during early property phases
- Managed leasing processes and facilitated tenant communications for seamless interactions
- Scheduled move-ins/outs and coordinated with maintenance
- Assisted with affordable housing compliance and oversaw unit turnover to maintain occupancy readiness
Collections Manager
2 Years- Trained new hires on collection protocols to ensure compliance and efficiency
- Oversaw payment collections and agent commissions to maintain accurate financial flow
- Organized financial documentation and client records for easy access and audit readiness
Assistant Community Manager
2 Years 2 Months- Led lease-up initiatives for new communities, managing high-volume leasing traffic
- Oversaw team of 8 staff members, ensuring lease compliance and community engagement
- Handled renovations and construction coordination
- Generated detailed reports for corporate stakeholders
Leasing Manager
2 Years 3 Months- Played key role in lease-up campaigns, managing marketing, traffic conversion, and move-in coordination
- Trained new hires and maintained high resident satisfaction
- Coordinated maintenance to meet corporate standards
Education
Real Estate License
Associate Degree - Business Administration
High School Diploma
Skills
Lease-up management
Tenant retention
Property operations
Affordable housing compliance
Invoicing management
Account collections
Marketing management
CRM proficiency
Financial reporting
Team leadership
Personal Information
Title: Assistant Community Director
Timeline
Assistant Community Director - Brushy Creek
CWS Apartments
03.2025 - CurrentRead More
Co-Owner / Manager
Elevate Apartment Locators, LLC
06.2023 - CurrentRead More
Assistant Community Manager - The Avery
CWS Apartments
03.2022 - 06.2023Read More
Collections Manager
Sunroom Rentals
03.2020 - 03.2022Read More
Assistant Community Manager
Greystar Real Estate Partners
01.2018 - 03.2020Read More
Leasing Manager
Greystar Property Management
10.2015 - 01.2018Read More
Bastrop High School
High School Diploma
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Austin Community College
Associate Degree from Business Administration
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Train Agents Online
Real Estate License
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