Evan Anderson
Frisco,TX
Summary
Dynamic and results-oriented professional with a proven track record in various hospitality outlets, adept in leading teams to enhance customer satisfaction and streamline operations. Excels in fast-paced environments. Exceptional problem-solving abilities, multitasking, and organizational skills. Rapid learner and team collaborator that strives for operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Outback Steakhouse
Frisco, Texas
08.2025 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Delivered exceptional service to high volume of daily customers, enhancing overall guest satisfaction.
- Addressed guest inquiries and complaints professionally, contributing to positive dining experiences.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new servers on restaurant policies and procedures, improving team readiness and service quality.
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored staff on service techniques and menu knowledge to enhance customer experience.
On-Call Associate
Omni Resorts and Hotels
Frisco, USA
07.2024 - 12.2025
- Delivering excellent customer service while working in a fast-paced environment.
- Worked in various positions across the property, including room service, pool bar, lobby bar, and other food and beverage outlets.
- Collaborated with departments to coordinate resources and resolve client issues efficiently.
- Adapted quickly to changing conditions, demonstrating flexibility in shifting priorities and roles.
Omni Cares Intern
Omni Resorts and Hotels
Frisco, USA
05.2024 - 07.2024
- Joined Omni team after successfully completing internship, contributing to diverse tasks.
- Acquired knowledge of hotel and hospitality industry procedures and systems through hands-on experience.
- Enhanced organizational and time management skills by efficiently managing multiple tasks simultaneously.
- Initiated and independently executed projects, demonstrating self-motivation and accountability.
- Worked alongside diverse teams in room service, lobby bar, pool bar, and other food and beverage outlets, gaining experience in multiple roles.
- Eagerly absorbed new information and honed skills under guidance of experienced professionals.
Lead Bartender aka (Birdtender)
Birdcall
Carrolton, USA
01.2023 - 04.2024
- Led and motivated bartender team, resulting in increased customer satisfaction.
- Trained new staff on drink preparation and customer service procedures, ensuring consistent quality in service.
- Created marketing campaigns to promote new product launches and drive sales growth.
- Coordinated team building activities to enhance morale among bartender staff.
Shift Supervisor/ Server Trainer
RA Sushi Bar Restaurant
Plano, USA
11.2021 - 12.2022
- Led team of employees to ensure smooth and efficient shift operations.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Held team members accountable during shift by effectively coaching to improve performance.
- Coached team members with direct feedback on performance and expectations to enhance accountability.
- Oversaw store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
Shift Supervisor/ Lead Server
Tri Tip Grill
Frisco, USA
05.2020 - 09.2021
- Motivated team performance through effective communication, problem-solving, and relationship building.
- Built cohesive teams to meet and exceed organizational objectives.
- Provided efficient and courteous service to customers at all times.
- Collaborated with coworkers to accomplish assigned tasks.
- Maintained organization and cleanliness of bar area during peak hours.
- Provided timely and effective customer service by addressing requests promptly.
- Managed store closing and opening procedures to ensure safety and security.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
Education
Bachelor of Science (B.S.) - Hospitality Management
University of North Texas
TX5 2024
Skills
- Customer service
- Teamwork
- Team Leading
- Multitasking
- Problem-Solving
- Conflict resolution
- Fast Learner
Certification
- Food and Beverage Management, University of North Texas
- Event Management, University of North Texas
- Hotel Operations, University of North Texas
Timeline
Supervisor
Outback Steakhouse
08.2025 - Current
On-Call Associate
Omni Resorts and Hotels
07.2024 - 12.2025
Omni Cares Intern
Omni Resorts and Hotels
05.2024 - 07.2024
Lead Bartender aka (Birdtender)
Birdcall
01.2023 - 04.2024
Shift Supervisor/ Server Trainer
RA Sushi Bar Restaurant
11.2021 - 12.2022
Shift Supervisor/ Lead Server
Tri Tip Grill
05.2020 - 09.2021
Bachelor of Science (B.S.) - Hospitality Management
University of North Texas