Evan Belmudez
Englewood,CO
Summary
Dynamic professional with a proven track record at CarePatrol, excelling in client coordination and customer service. Leveraged expertise in data entry, clinical documentation, and problem-solving to enhance office productivity significantly. Demonstrated exceptional teamwork and collaboration, ensuring high-quality client experiences. Achieved notable efficiency in appointment scheduling and client record accuracy.
Overview
7
7
years of professional experience
Work History
Intake Coordinator
CarePatrol
03.2022 - 06.2024
- Collected, recorded and processed client demographics and referral information.
- Completed intake assessment forms and filed clients' information.
- Enhanced office productivity by handling high volume of callers per day.
- Supported office staff and operational requirements with administrative tasks.
- Maintained accurate and up-to-date client records.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Customer Service Representative
King Soopers
09.2017 - 01.2022
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Arvada West High School
Arvada, CO05-2017
Skills
- Appointment scheduling
- Time management
- Task prioritization
- Teamwork and collaboration
- Data entry
- Customer service
- Problem-solving
Timeline
Intake Coordinator
CarePatrol
03.2022 - 06.2024
Customer Service Representative
King Soopers
09.2017 - 01.2022
High School Diploma -
Arvada West High School
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