Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products or solutions. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
12
12
years of professional experience
Work History
Inside Sales Professional
BSN Sports
Dallas, TX
2023.04 - Current
Developed and implemented strategies to increase customer base and revenue.
Processed orders from customers accurately and efficiently.
Responded promptly to customer inquiries regarding products and services.
Maintained strong relationships with existing clients through regular follow-up calls and emails.
Created detailed reports on customer feedback, industry trends, competitive analysis.
Researched potential leads through various sources such as directories, databases and websites.
Analyzed sales data to identify areas of improvement in process flow or operations efficiency.
Tracked key performance metrics such as conversion rates, average order value.
Performed cold calling activities to generate qualified leads for sales team members.
Utilized CRM software systems to track customer interactions, manage accounts information and generate reports.
Drafted proposals for prospective clients based on their individual requirements.
Assisted in training new hires on inside sales processes and procedures.
Director of Sales and Business Development
The Junkluggers of Queens and Long Island
Hicksville, NY
2017.03 - 2023.01
Established strategic partnerships, grew market share, and increased Junklugger's revenue.
Identified and built key partner relationships, identified high profile business opportunities, professional service partnerships, negotiated and closed business deals and maintained extensive knowledge of current market conditions.
Developed a regional strategic partner referral system.
Worked effectively with all internal employees and departments in order to support the Company's goals.
Provide owner and Leadership Team with weekly and monthly status reports as needed.
Member of BNI Networking Group of Long Island. Worked within the group to mine referrals and establish local relationships.
Sales Supervisor
Georgio Armani
Manhasset, NY
2014.05 - 2017.03
Handle the tasks of coordinating with customer in selecting their wardrobe.
Provided supervision and developmental guidance to Sales Associates to increase menswear sales by 30%.
Mentored Sales Associates to provide the highest level of customer service on a day to day basis.
Trained Sales Associates on Visual Merchandising, Product Knowledge, and Market Trends.
Executed effective merchandising strategies based on direction from Director of Visual Merchandising.
Identified and implemented new methods to elevate Executive client population.
Manage Sales Associates compliance of all Loss Prevention and Human Resources policies and procedures inclusive of risk management, store cash control, inventory management, inter-store communication, and Loss Prevention audits.
Organize and execute exclusive client events to increase sales.
Sales Associate
Georgio Armani
Manhasset, NY
2012.03 - 2014.05
Ranked #1 Sales Associate in store 20th company wide.
Increased Men's clothing sales by 80%
Increased company clientele by 60%
Met and exceeded monthly sales goals for Men's clothing department
Exceeded all personal sales goals weekly/monthly
Handled the tasks of coordinating with customer in selecting their wardrobe.
Education
High School Diploma -
Chaminade Highschool
Mineola, NY
05.2009
Skills
Customer Service
Problem-Solving
Excellent Communication Skills
Exceptional Multi-Tasker
Relationship Building
Sales Tracking
Sales and Market Development
Upselling and Cross Selling
CRM proficiency
Pipeline Management
Persuasive negotiator
Proficient in SAP
Timeline
Inside Sales Professional
BSN Sports
2023.04 - Current
Director of Sales and Business Development
The Junkluggers of Queens and Long Island
2017.03 - 2023.01
Sales Supervisor
Georgio Armani
2014.05 - 2017.03
Sales Associate
Georgio Armani
2012.03 - 2014.05
High School Diploma -
Chaminade Highschool
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