Quote
Summary
Overview
Work History
Skills
Work Availability
Education
Work Preference
Affiliations
Languages
Timeline
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EVAN COBB

EVAN COBB

Clute,TX

Quote

You’ve got the makings of greatness within you, but you got to take the helm and chart your own course. Stick to it, no matter the squalls!
John Silver

Summary

I am a computer engineering student with a passion for pursuing and pushing the boundaries of robotics, AI, and quantum computing. I particularly excel in leadership roles, having been the captain of my robotics team and leading the pioneering effort of the Solar Car Challenge in my high school. Facing these experiences so early in my life has taught me how to innovate, collaborate, persevere, and lead, even when faced with intense pressure and scrutiny.

My life living abroad helped foster a sense of belonging and open-mindedness, but some of my most profound growth came during my two years serving as a missionary in Alaska, where I learned the importance of love, empathy, and staying grounded in my values. Those experiences shaped not just my approach to life, but also how I view my role in technology. I'm always looking for ways to combine innovation with genuine human impact.

At my core, I believe in Love, Honor, and Ambition. These values guide everything I do, from my day-to-day work to my long-term vision of being at the forefront of robotics and AI innovation. I'm eager to dive into opportunities that allow me to explore new ideas, connect with others, and ultimately create something that can make a real difference in the world. I'm driven not just by the desire to achieve, but by the passion to learn and grow every step of the way.

Overview

4
4

Overall years of professional experience

1
1

Year of work experience

3
3

Years of volunteer experience

Work History

IT Help Desk Agent

Brazosport Community College
Lake Jackson, TX
07.2024 - 08.2024
  • Technical Troubleshooting and Problem-Solving: Provided timely and effective troubleshooting for hardware, software, and network issues, resolving problems for end-users across multiple platforms and devices.
  • Remote Support and Issue Resolution: Delivered remote technical support via phone, email, and remote desktop tools, effectively diagnosing and resolving IT issues while ensuring minimal downtime.
  • Effective Customer Communication: Communicated complex technical concepts in an understandable manner to non-technical users, enhancing user satisfaction and building trust through clear, empathetic communication.
  • Incident Documentation and Ticketing Systems: Accurately logged and managed support tickets using Kaseya, ensuring comprehensive documentation and timely follow-up for recurring issues.
  • Time Management Under High Pressure: Balanced multiple support requests while prioritizing critical tasks, consistently meeting response time goals and adhering to all appropriate Service Level Agreements.
  • Hardware and Software Support: Assisted in the installation, configuration, updating, and troubleshooting of desktop hardware, operating systems, and common applications, ensuring optimal functionality.
  • Network and Systems Administration: Resolved basic network connectivity issues and performed user account management in Active Directory, including password resets, account unlocks, and permissions adjustments.
  • Security and Compliance Awareness: Maintained awareness of IT security protocols and best practices, ensuring compliance with data protection standards while addressing technical issues.
  • Positive Collaboration and Team Coordination: Worked closely with other IT team members to escalate complex issues and ensure comprehensive solutions, fostering a collaborative team environment.
  • Adaptability to New Technologies: Quickly learned and adapted to new software and hardware tools, continuously staying updated on the latest IT trends and solutions.

Simulated Sno Technician

Bahama Bucks
Clute, TX
07.2021 - 09.2021
  • Customer Service and Communication Skills: Demonstrated excellent communication and problem-solving abilities by interacting with customers and handling inquiries, ensuring satisfaction.
  • Time Management and Efficiency: Managed high-volume orders in a fast-paced environment, prioritizing tasks to maximize efficiency and minimize wait times.
  • Team Collaboration: Worked closely with team members to coordinate shifts and maintain a smooth operation, fostering a collaborative and productive work environment.
  • Data Management: Utilized point-of-sale systems to process transactions and track inventory, ensuring accurate data entry and record-keeping.
  • Adaptability: Quickly adapted to new tasks and technologies, updating old technologies and systems, and then demonstrating the ability to learn and apply new skills in a dynamic work environment.

General Laborer

Mammoth Lake Dive Park
Lake Jackson, TX
08.2020 - 05.2021
  • Project Management: Assisted in the maintenance and improvement of site infrastructure by completing tasks such as painting, organizing materials, and installing privacy screens, ensuring project deadlines were met.
  • Resourcefulness: Identified and implemented practical solutions for organizing materials and enhancing site aesthetics, ensuring efficient use of resources.
  • Hands-On Technical Work: Gained experience in handling tools and performing physical tasks, demonstrating the ability to work in varied environments and adapt to different work requirements.
  • Quality Assurance: Focused on delivering high-quality work by ensuring that all tasks were completed with precision and care.

Skills

  • Effective Leadership
  • Compelling Presentation Skills
  • Effective Public Speaking
  • Project Coordination
  • Multicultural Communication Expertise
  • Team Collaboration
  • Help Desk Support
  • Customer Service
  • Remote Support
  • Technical Support
  • User Support
  • Complaint resolution
  • Active Directory
  • Hardware diagnostics
  • Software Installation
  • Systems Analysis
  • Information Protection
  • Issue Troubleshooting
  • Account updating
  • Application installations
  • Technical Troubleshooting
  • Proficient in Programming Languages
  • Robotics Design Engineering
  • Computer-Aided Design
  • 3D Design Proficiency

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High school or equivalent -

Brazoswood High School
Clute, TX
05.2022

High school or equivalent -

Brent International High School
Biæan, Laguna, Philippines
05.2020

Work Preference

Work Type

Part Time

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Affiliations

  • The Church of Jesus Christ of Latter-Day Saints
  • Brigham Young University-Idaho
  • The International Thespian Society

Languages

English
Native language
Tagalog
Elementary (A2)
A2
Spanish
Beginner
A1

Timeline

IT Help Desk Agent

Brazosport Community College
07.2024 - 08.2024

Simulated Sno Technician

Bahama Bucks
07.2021 - 09.2021

General Laborer

Mammoth Lake Dive Park
08.2020 - 05.2021

High school or equivalent -

Brazoswood High School

High school or equivalent -

Brent International High School
EVAN COBB