Evan Corwell
Keyser,WV
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Retail Sales Manager
US Celluar
09.2022 - Current
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
Master At Arms
United States Navy
04.2017 - Current
- Provide security and physical protection for service members, Train fellow Sailors in security and shore patrol duties, Serve as a security advisor for units, Properly delegated roles and lead unit, Provide Leadership, instruction, and supervision to 10 personnel, Responsible for Command Urinalysis Program and testing personnel on a monthly basis
Desktop Support Technician Lead
Excel/ATOS, Northrop Grumman
08.2021 - 09.2022
- Reimage Computers for Customers, Wipe/Remove HDD's for data security, Diagnose task sequence failures, Use AD/SCCM as necessary, Transfer data, Utilize scripts, Analyze Data, Diagnose/Troubleshoot, Install Software/Hardware, Manage Employee Schedule, Performance Reviews, Customer Relations, Employee Training, Setup and Conduct Meetings
Retail Wireless Consultant
US Cellular
10.2018 - 08.2021
- Serve Customers by helping them select products, Drive sales through engagement of customers, suggestive selling, and sharing product knowledge, Assists with inventory, including receiving and stocking merchandise, Keep customers informed by notifying them of preferred customer sales and future merchandise interest
Education
High School Diploma -
Frankfort High School, Ridgeley, WV, 26753
05.2016
Skills
- Microsoft Office applications
- Information Technology
- Point of Sale Systems
- SNOW Scheduling
- Customer Service
- Employee Management
- Project Coordination
- Data Analysis
- Customer Relationship Management
- Growth-Mindset
- Delegating Work
- Sales Team Leadership
- Team Supervision
- Store Opening and Closing
Awards
United States Navy Distinguished Graduate
References
- Samuel Readd, IT Desktop Support Technician at Northrop Grumman, (304) 359-8844, samuelreaddb2b@gmail.com
- Christopher Lanham, Petty Officer First Class United States Navy, (304) 919-8837, ksl42092@yahoo.com
- Staci Love, US Cellular Sales Manager, (301) 268-0773, staci.love@uscellular.com
- Kristin Whorton, US Cellular Business account support specialist, (240) 818-2153, kristin.whorton@uscellular.com
Timeline
Retail Sales Manager
US Celluar
09.2022 - Current
Desktop Support Technician Lead
Excel/ATOS, Northrop Grumman
08.2021 - 09.2022
Retail Wireless Consultant
US Cellular
10.2018 - 08.2021
Master At Arms
United States Navy
04.2017 - Current
High School Diploma -
Frankfort High School, Ridgeley, WV, 26753
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