Evan Ferrer
Miami
Summary
Dynamic and reliable professional with a proven track record at Fever Candlelight Concerts and The UPS Store #2294, excelling in customer service and cash register operation. Demonstrates exceptional verbal communication and a strong work ethic, enhancing customer experiences and fostering loyalty. Trained new employees, significantly boosting team performance through effective knowledge sharing.
Overview
3
3
years of professional experience
Work History
Usher
Fever Candlelight Concerts
06.2024 - 12.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Assisted in assembling the stage and preparing the venue in a timely manner before customers arrived.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Maintained professional demeanor to represent venue and create positive impression.
- Supported special guests with personalized assistance, enhancing their event experience.
Front End Clerk
The UPS Store #2294
10.2021 - 12.2023
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions.
- Accepted payments, returned change and issued receipts.
- Managed inventory restocking, maintaining optimal levels of products on shelves.
- Maintained current understanding of promotional ads and seasonal offerings.
- Utilized excellent communication skills to build rapport with customers, fostering loyalty and repeat business.
- Trained new employees on company procedures, enhancing overall team performance through knowledge sharing.
- Handled cash transactions accurately and securely, minimizing discrepancies in financial reporting.
- Balanced registers at the end of shifts, ensuring accurate accounting of daily sales figures for management review.
Education
High School Diploma -
Miami Palmetto Senior High
Miami, FL06-2023
Skills
- Working under pressure
- Patience and composure
- Reliability and punctuality
- Verbal communication
- Cleaning and sanitizing
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Music
- Fashion
- Outdoor Recreation
- Camping
- Backpacking and Hiking
Timeline
Usher
Fever Candlelight Concerts
06.2024 - 12.2024
Front End Clerk
The UPS Store #2294
10.2021 - 12.2023
High School Diploma -
Miami Palmetto Senior High
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