- Enjoy participating in [activity] for overall physical and mental well-being
- Team Sports
- High-Intensity Interval Training
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in [sport]
- Video Gaming
- Virtual Reality
Evan Frank
Houma
Summary
Dynamic Customer Service Representative with a proven track record at Ellendale Country Club, excelling in conflict resolution and customer relations. Leveraged critical thinking and active listening to enhance service quality, resulting in increased customer loyalty. Proficient in data entry and maintaining professionalism under pressure, ensuring satisfactory outcomes for both clients and the organization.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Ellendale Country Club
08.2021 - Current
- Assisted customers with inquiries and resolved issues effectively.
- Learned operational procedures to support team objectives and enhance service quality.
- Collaborated with team members to streamline communication and improve customer satisfaction.
- Maintained knowledge of products and services to assist customers accurately.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Science - General Studies
Nicholls State University
Thibodaux, LA12-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Professional telephone demeanor
- Sales expertise
- Computer proficiency
- Customer relations
Interests
Timeline
Customer Service Representative
Ellendale Country Club
08.2021 - Current
Associate of Science - General Studies
Nicholls State University
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