Dedicated professional with strong skills in customer service and employee training. Proven ability to resolve issues and enhance guest satisfaction while supporting team development.
Overview
4
4
years of professional experience
Work History
Fuffilment Expert
Target
Grand Rapids
09.2025 - Current
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supported trainees by promptly addressing questions and concerns, fostering a supportive learning environment.
Front of House Employee /Food Preparation Worker
Mims Mediterranean Grill
Petoskey
12.2022 - 08.2025
Recommended menu items and addressed customer inquiries to enhance dining experience.
Resolved customer complaints promptly to improve guest satisfaction.
Collaborated with kitchen staff to streamline food service delivery.
Trained new employees on customer service protocols and restaurant procedures.
Nature Managment Planner
Emmet Conservation District
Petoskey
11.2022 - 12.2022
Developed comprehensive land management plans for conservation projects.
Analyzed alternatives to evaluate impacts and benefits of projects and make recommendations.
Utilized Geographic Information Systems (GIS) tools to analyze spatial data and inform planning strategies.
Education
Associate of Science - Environmental Science
North Central Michigan College
Petoskey Michigan
05-2024
Bachelor of Science - Environmental Sustainability
Grand Valley State University
Allendale
05-2027
Skills
Employee training
Teamwork and collaboration
Problem resolution
Dependability
Positive demeanor
Geographic Information Systems
Research
Environmental assessment
Timeline
Fuffilment Expert
Target
09.2025 - Current
Front of House Employee /Food Preparation Worker
Mims Mediterranean Grill
12.2022 - 08.2025
Nature Managment Planner
Emmet Conservation District
11.2022 - 12.2022
Associate of Science - Environmental Science
North Central Michigan College
Bachelor of Science - Environmental Sustainability
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