Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan Franks

Grand Rapids

Summary

Dedicated professional with strong skills in customer service and employee training. Proven ability to resolve issues and enhance guest satisfaction while supporting team development.

Overview

4
4
years of professional experience

Work History

Fuffilment Expert

Target
Grand Rapids
09.2025 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported trainees by promptly addressing questions and concerns, fostering a supportive learning environment.

Front of House Employee /Food Preparation Worker

Mims Mediterranean Grill
Petoskey
12.2022 - 08.2025
  • Recommended menu items and addressed customer inquiries to enhance dining experience.
  • Resolved customer complaints promptly to improve guest satisfaction.
  • Collaborated with kitchen staff to streamline food service delivery.
  • Trained new employees on customer service protocols and restaurant procedures.

Nature Managment Planner

Emmet Conservation District
Petoskey
11.2022 - 12.2022
  • Developed comprehensive land management plans for conservation projects.
  • Analyzed alternatives to evaluate impacts and benefits of projects and make recommendations.
  • Utilized Geographic Information Systems (GIS) tools to analyze spatial data and inform planning strategies.

Education

Associate of Science - Environmental Science

North Central Michigan College
Petoskey Michigan
05-2024

Bachelor of Science - Environmental Sustainability

Grand Valley State University
Allendale
05-2027

Skills

  • Employee training
  • Teamwork and collaboration
  • Problem resolution
  • Dependability
  • Positive demeanor
  • Geographic Information Systems
  • Research
  • Environmental assessment

Timeline

Fuffilment Expert

Target
09.2025 - Current

Front of House Employee /Food Preparation Worker

Mims Mediterranean Grill
12.2022 - 08.2025

Nature Managment Planner

Emmet Conservation District
11.2022 - 12.2022

Associate of Science - Environmental Science

North Central Michigan College

Bachelor of Science - Environmental Sustainability

Grand Valley State University
Evan Franks