Summary
Overview
Work History
Education
Skills
References
Timeline
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Evan Goyer

Jacksonville

Summary

Dynamic Network Technician II with a proven track record at SMT, excelling in cable installation and network troubleshooting. Recognized for optimizing connectivity and fostering collaboration, while effectively managing technical support and software deployment. Strong time management skills complemented by a commitment to enhancing organizational efficiency and user satisfaction.

Overview

13
13
years of professional experience

Work History

Network Technician II

SMT
Jacksonville
03.2017 - Current
  • Established and installed network cabling infrastructure to enhance connectivity.
  • Managed installation of hardware and application components for uninterrupted operations.
  • Resolved routing, wireless, and network-related issues to ensure optimal performance.
  • Terminated Cat6 cable connectors and modular plugs for reliable connections.
  • Analyzed network problems, implementing fixes to maintain organizational efficiency.
  • Provided technical support for users facing computer system or network difficulties.
  • Deployed patches and updates regularly to sustain system integrity.
  • Fostered positive relationships with staff and management to promote collaboration.

Assistant Manager

Daily's
Jacksonville
04.2012 - 04.2016
  • Optimized inventory control to maintain ideal stock levels throughout operations.
  • Addressed customer service inquiries and complaints promptly and efficiently.
  • Ensured accuracy of sales transaction records through point-of-sale systems.
  • Diffused tense situations by remaining calm and professional under pressure.
  • Mentored newly hired employees, providing essential knowledge of company programs.

Education

Associate of Science - Computer Information Technology

St. John's River State College
Jacksonville, FL
02-2017

Skills

  • Cable installation and termination
  • IP addressing
  • Network configuration and troubleshooting
  • Software deployment
  • Wireless networking
  • Time management

References

References available upon request.

Timeline

Network Technician II

SMT
03.2017 - Current

Assistant Manager

Daily's
04.2012 - 04.2016

Associate of Science - Computer Information Technology

St. John's River State College