Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Evan Greathead

New Ipswich

Summary

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Front Office Manager /Auto Damage Adjuster

CARSTAR Collision Centers Fitchburg
05.2010 - Current
  • Supervised front office operations, ensuring efficient workflow and high-quality customer service.
  • Trained and mentored staff on best practices in customer interaction and office procedures.
  • Coordinated communication between departments to enhance service delivery and response times.
  • Managed insurance program relationships, to meet and maintain needed metrics
  • Performed vehicle intake and delivery with customers
  • wrote between 300,000-450,000 a month in estimates for vehicle being repaired here at shop and self pay estimate for customer shopping for repairs

UPS Driver Helper

UPS Freight
11.2008 - 01.2009
  • Assisted drivers in loading and unloading packages efficiently.
  • Ensured accurate delivery of freight by verifying shipment documentation.
  • Maintained safety protocols during transportation to minimize risk.
  • seasonal Holiday help in between school semesters


Construction Worker

Vermot-Gaud Construction LLC
05.2008 - 07.2008
  • Collaborated with team members to ensure project timelines were met consistently.
  • new build framing, and general construction

Education

No Degree - Sports Management / Business

Nichols College
Dudley, MA

High School Diploma -

Nashoba Valley Technical High School
Westford, MA
05-2007

Skills

  • Effective multitasking
  • Workflow optimization
  • Customer service
  • Customer relations
  • Motivated and driven
  • Great people skills
  • Personally responsible for work load and given tasks
  • Administrative skills
  • Operations management
  • ICAR Gold Certified
  • Training and coaching
  • Data entry
  • Relationship building

Certification

I-CAR Gold Certified for auto damage estimating

Interests

  • Outdoor Recreation
  • Hiking
  • Kayaking

Timeline

Front Office Manager /Auto Damage Adjuster

CARSTAR Collision Centers Fitchburg
05.2010 - Current

UPS Driver Helper

UPS Freight
11.2008 - 01.2009

Construction Worker

Vermot-Gaud Construction LLC
05.2008 - 07.2008

No Degree - Sports Management / Business

Nichols College

High School Diploma -

Nashoba Valley Technical High School

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