Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trent Hartzell

Greenwood,IN

Summary

Experienced auto claims professional with 7+ years in claims investigation, liability assessment, and policy coverage review. Known for clear communication, accurate documentation, and timely policyholder updates.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Property Damage Adjuster - Auto

The Hartford
Indianapolis, IN
07.2025 - 10.2026
  • Interviewed insureds, claimants, and witnesses to gather incident details.
  • Reviewed police reports, statements, and applicable laws to assess liability.
  • Verified policy coverage against loss details and claim notes to ensure accurate claims processing.
  • Coordinated with policyholders and vendors on claim status to provide timely updates and maintain transparency.
  • Documented claim file updates and administrative notes to maintain comprehensive records for claims assessment.

Centralized Auto Services

The Hartford
Indianapolis, Indiana
08.2021 - 08.2025
  • Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
  • Streamlined task prioritization and organization to achieve service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Ensured accurate claims processing by verifying policy coverage against loss details and claim notes.

Total Loss Specialist

The Hartford
Indianapolis, IN
04.2018 - 08.2021
  • Verified title documents and lienholder information for claim file accuracy.
  • Communicated claim status and next steps to policyholders with clear, professional language.
  • Collaborated with other departments within the organization in order to resolve customer issues quickly and efficiently.

Education

Bachelor of General Studies - Industral Leadership And Management

Ball State University
Muncie
01-2013

Skills

  • Claims investigation
  • Liability assessment
  • Policy coverage
  • Claim documentation
  • Auto claims
  • Claims negotiation
  • Insurance regulations
  • Customer service
  • Effective communication
  • Time management
  • Multitasking

Certification

  • IN Resident Independent Adjuster 3895846

Timeline

Property Damage Adjuster - Auto

The Hartford
07.2025 - 10.2026

Centralized Auto Services

The Hartford
08.2021 - 08.2025

Total Loss Specialist

The Hartford
04.2018 - 08.2021

Bachelor of General Studies - Industral Leadership And Management

Ball State University
Trent Hartzell