Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline

Ashley Lopez

Las Vegas,NV
Fall seven times; stand up eight.
Japanese proverb

Summary

Motivated claims adjuster specializing in personal auto damages. Negotiates resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Auto Property Damage Adjuster

Liberty Mutual
07.2022 - Current
  • Enhanced claim resolution efficiency by thoroughly investigating property damage claims and accurately determining coverage.
  • Reduced processing time for auto damage claims by promptly contacting policyholders to obtain necessary information.
  • Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout process.
  • Mitigate potential losses by identifying potential fraud indicators during investigations and escalating suspicious cases for further review.

Express Adjuster

Kemper Insurance
07.2021 - 07.2022
  • Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
  • Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
  • Reduced number of fraudulent claims by implementing advanced investigative techniques when necessary.
  • Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout process.

Education

High School Diploma -

Sunrise Mountain High School, Las Vegas, NV
06.2011

Skills

  • Insurance Regulations
  • Customer Service
  • Computer Proficiency
  • Liability Determination
  • Claims Investigation
  • Attention to Detail
  • Time Management
  • Decision Making
  • Multitasking Abilities

Certification

NV Property & Casualty Producer License.

FL Adjuster License

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Auto Property Damage Adjuster - Liberty Mutual
07.2022 - Current
Express Adjuster - Kemper Insurance
07.2021 - 07.2022
Sunrise Mountain High School - High School Diploma,
Ashley Lopez