Ashley Lopez
Las Vegas,NV
Fall seven times; stand up eight.
Japanese proverb
Summary
Motivated claims adjuster specializing in personal auto damages. Negotiates resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Property Damage Adjuster
Liberty Mutual
07.2022 - Current
- Enhanced claim resolution efficiency by thoroughly investigating property damage claims and accurately determining coverage.
- Reduced processing time for auto damage claims by promptly contacting policyholders to obtain necessary information.
- Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout process.
- Mitigate potential losses by identifying potential fraud indicators during investigations and escalating suspicious cases for further review.
Express Adjuster
Kemper Insurance
07.2021 - 07.2022
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
- Reduced number of fraudulent claims by implementing advanced investigative techniques when necessary.
- Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout process.
Education
High School Diploma -
06.2011
Skills
- Insurance Regulations
- Customer Service
- Computer Proficiency
- Liability Determination
- Claims Investigation
- Attention to Detail
- Time Management
- Decision Making
- Multitasking Abilities
Certification
NV Property & Casualty Producer License.
FL Adjuster License
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Auto Property Damage Adjuster - Liberty Mutual
07.2022 - Current
Express Adjuster - Kemper Insurance
07.2021 - 07.2022
Sunrise Mountain High School - High School Diploma,