Experienced with IT support, including troubleshooting and system maintenance. Utilizes technical knowledge to resolve hardware and software issues efficiently. Strong understanding of collaborative work environments and adapting to evolving tech requirements.
- Install, update, and configure operating systems and applications.
- Perform routine maintenance on servers, databases, and network equipment.
- Monitor system performance and report issues to senior IT staff.
- Shadow senior IT staff to learn best practices.
- Help with setting up or maintaining Wi-Fi, switches, or firewalls.