EVAN HOLMES
Lynden
Summary
With a background in a fast-paced service environment, I have developed strong communication and problem-solving skills. Throughout my career, I have effectively managed and resolved customer inquiries with efficiency. Now, I am excited to transition into a new field where I can utilize these skills to improve team performance and ensure customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tractor Supply Company
06.2024 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Utilized forklift to manage unloading of trucks and support customers in loading feed and equipment.
- Provided customer support at both the service station and cash register, addressing and fulfilling their needs.
- Leveraged company technology to enhance task completion and communication with team members.
- Provided compassionate care and assistance to elderly clients, ensuring their comfort and well-being.
Sanitation and Cooking
Steakhouse 9
09.2022 - 11.2022
- Maintaining a clean and organized kitchen was a top priority
- Balanced cooking and dishwashing simultaneously to ensure an efficient workflow
- Collaboration with team members was essential in guaranteeing a smooth and productive kitchen environment
Landscaping and Waste Removal
Randy Bogard.
06.2021 - 08.2022
- Planting grass
- Removing trees
- Sanding and painting decks
- Demonstrated adaptability by effectively managing multiple project priorities simultaneously without compromising quality.
Education
Associate of Science - Aviation
Big Bend Community Collage Aviation Program
Moses Lake, WaHigh School Diploma -
LYNDEN HIGH SCHOOL
Lynden06-2024
Skills
- Critical Thinker
- Strong Communication skills
- Team based work ethic
- Excellent customer service skills
- Basic Spanish speaking ability
- Tech-savvy
- Driver's license
- Microsoft Office applications
- Welding
- Woodworking
- Certified forklift operation
- Boating license
- Small gas engine knowledge
Accomplishments
I am diligently pursuing a Commercial Pilot's License, demonstrating commitment and perseverance through the demanding training and certifications required to achieve my goal of becoming a professional commercial pilot
Certification
Forklift certified at The Tractor Supply Company.
Food Handlers Permit
Boating License
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Woodworking
- Kitesurfing
- Snowboarding
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gym Workouts
Timeline
Customer Service Representative
Tractor Supply Company
06.2024 - 09.2024
Sanitation and Cooking
Steakhouse 9
09.2022 - 11.2022
Landscaping and Waste Removal
Randy Bogard.
06.2021 - 08.2022
Associate of Science - Aviation
Big Bend Community Collage Aviation Program
High School Diploma -
LYNDEN HIGH SCHOOL
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