Evan Hu
Champaign,Illinois
Summary
Responsible Barista Shift Manager with 2 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Barista Shift Manager
Bingo Tea
04.2021 - 07.2023
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Enhanced customer satisfaction by providing high-quality beverages and efficient service.
- Provided outstanding customer service, addressing concerns promptly and professionally to maintain brand reputation.
After-School Tutor
Ivy Garden Learning Center
01.2022 - 03.2023
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
University of Illinois Urbana-Champaign
Champaign, IL 08.2023 - 05.2027
High School Diploma -
Young Magnet High School
Chicago, IL06.2023
Skills
Barista Training
Reliability and punctuality
Cleanliness Maintenance
Health and safety compliance
Customer Service
Reliable and Responsible
Time Management
Languages
Chinese (Mandarin)
Native or Bilingual
Spanish
Limited Working
Timeline
University of Illinois Urbana-Champaign
08.2023 - 05.2027
After-School Tutor
Ivy Garden Learning Center
01.2022 - 03.2023
Barista Shift Manager
Bingo Tea
04.2021 - 07.2023
High School Diploma -
Young Magnet High School
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