Pressly Schoenherr
Omaha
Summary
Dynamic and results-driven professional with extensive experience as a Barista Shift Manager at Juice Stop. Proven track record in enhancing customer satisfaction through exceptional service and attention to detail. Skilled in barista training and cash handling accuracy, fostering teamwork and collaboration to optimize workflow during peak hours.
Offering strong organizational skills and customer-focused approach, eager to learn and develop in fast-paced environment. Contributes ability to quickly grasp and apply new procedures, paired with skills in communication and team coordination. Ready to use and develop leadership and problem-solving skills in desired position role.
Overview
4
4
years of professional experience
Work History
Barista Shift Manager
Juice Stop
04.2023 - Current
- Prepared and served high-quality smoothies following standard recipes.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on beverage preparation techniques and customer interaction skills.
- Collaborated with team members to optimize workflow during peak hours.
- Enhanced customer satisfaction by providing high-quality beverages and efficient service.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Customer Service Cashier
McDonald's
02.2022 - 04.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Maintained clean and organized checkout area, enhancing overall shopping experience for customers.
- Collaborated with team members to improve service delivery and streamline checkout processes.
- Implemented strategies to reduce wait times during peak hours, improving customer satisfaction rates.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
No Degree - Psychology
Creighton University
Omaha, NE05-2028
High School Diploma -
Bellevue West High School
Bellevue, NE05-2024
Skills
- Barista training
- Reliability and punctuality
- Cleanliness maintenance
- Health and safety compliance
- Cash handling accuracy
- Product upselling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
Languages
English
Full Professional
Interests
- Community Cleanup
- Backpacking and Hiking
- Dancing
- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
- Strategy Games
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- Volunteering
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Baking
- Mindfulness Practices
- Animal Care
- Fashion and Style
Timeline
Barista Shift Manager
Juice Stop
04.2023 - Current
Customer Service Cashier
McDonald's
02.2022 - 04.2023
No Degree - Psychology
Creighton University
High School Diploma -
Bellevue West High School
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