Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Evan Kelly

Evan Kelly

PORTLAND,Oregon

Summary

Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Nursing Assistant

Discovery Nursing & Rehab of Vancouver
Vancouver, WA
03.2023 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.

Online Personal Shopper

Walmart - Concentrix
Quezon City, PH
06.2021 - 11.2021
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.

Medical Preceptor

BinaxNOW - Concentrix
Makati, PH
01.2021 - 06.2021
  • Instructed Clients for Covid19 test kit program to obtain successfully results on self test at home.
  • Monitored Patients with their self testing kits.

Seasonal CSR, Sales

Omaha Stakes - Concentrix
Makati, PH
11.2020 - 12.2020
  • Made outbound calls to obtain account information.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Helped customers find specific products, answered questions and offered product advice.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.

Provider Services Representative

Anthem - Legato
Bonifacio High Street, PH, Makati
03.2020 - 11.2020
  • Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
  • Managed smooth and effective communication among physicians, patients, families and staff.
  • Input and managed customer data and account information in CRM system.
  • Updated customer information in CRM database daily to document latest interactions and activity.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Answered customers' questions and addressed problems and complaints in person and via phone.

Product Advocate

TELUS International Philippines
Makati, Ph, PH
04.2019 - 03.2020
  • Conducted product demonstrations to explain details, highlight features and show use.
  • Taught customers how to personalize experiences with products and obtain maximum benefit.
  • Maintained professionality and efficiency while working closely with leadership.
  • Tracked non-sale metrics for demonstrations to help improve future promotions with better information and techniques.
  • Researched and tested products and practiced demonstrations before conducting live presentations.

Education

CNA - Nursing Assistance

NW Nursing Assistant Certified Training
Vancouver, WA
02-2023

Bachelor of Science - Nursing

Medici Di Makati Formerly Makati Medical Center
1061 Metropolitan Ave, Village, Makati PH, 1229
04.2019

High School Diploma -

Marikina High School
97 E Santos, St, Marikina, 1800 Metro Manila, Ph
03.2009

Skills

  • Verifying Order Accuracy
  • Deadline Driven
  • Planning and Organization
  • Decision Making
  • Relationship Building
  • Attention to Detail
  • Verbal and Written Communication
  • Online Order Processing
  • Flexible Schedule
  • Prioritizing Orders
  • Documentation and Reporting
  • Organizational Skills
  • PPE Use
  • First Aid/CPR
  • Treatment Planning
  • Explaining Complex Diagnoses
  • Symptom Assessment and Evaluation
  • Patient Education
  • HIPAA Compliance
  • Wound Care
  • Preventative Care
  • Vaccinations and Physicals
  • Emergency Care
  • Team Building
  • Training & Development
  • Planning & Organizing
  • Reliable & Trustworthy
  • Patient Assessments
  • Specimen Collection
  • Patient Feeding
  • Monitoring fluids
  • Vital Sign Monitoring
  • Electronic Charting
  • Medical terminology knowledge
  • Quality Assurance
  • Patient Relations
  • Mobility Assistance
  • Infection Control
  • Records Management
  • Direct Patient Care
  • Basic Life Support
  • Patient Care
  • Catheter change and preparation
  • Client documentation
  • Patient Care and Safety
  • Patient-focused care
  • Computer literate
  • Behavior redirection

Timeline

Nursing Assistant

Discovery Nursing & Rehab of Vancouver
03.2023 - Current

Online Personal Shopper

Walmart - Concentrix
06.2021 - 11.2021

Medical Preceptor

BinaxNOW - Concentrix
01.2021 - 06.2021

Seasonal CSR, Sales

Omaha Stakes - Concentrix
11.2020 - 12.2020

Provider Services Representative

Anthem - Legato
03.2020 - 11.2020

Product Advocate

TELUS International Philippines
04.2019 - 03.2020

CNA - Nursing Assistance

NW Nursing Assistant Certified Training

Bachelor of Science - Nursing

Medici Di Makati Formerly Makati Medical Center

High School Diploma -

Marikina High School
Evan Kelly