Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Evan Kelly

Haymarket,VA

Summary

Hard-working young adult, who is detail oriented and focused, seeks job opportunities. Possesses a proven track record of adhering to guidelines and following directions. Proven team player with strong work ethic and motivation.

Overview

7
7
years of professional experience

Work History

Cable Technician

Building Infrastructure Group
01.2024 - Current
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Pulled and terminated cable
  • Pulled fiber optic cable
  • Splice fiber optic cable
  • Laced cable to look presentable for clients
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Installed wireless access points for high speed internet
  • Installed sound masking speakers
  • Replaced and repatched switch servers in server rooms
  • Demo cable
  • Assisted clients in understanding their cable systems'' functionality, increasing overall user satisfaction levels.
  • Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
  • Reading blueprints and annotating changes

Cable Technician

American Systems
05.2022 - 01.2024
  • Operated equipment and tools with optimal safety procedures to prevent injuries.
  • Pulled cable to desired locations
  • Terminated cable
  • Dressing cable under the floor boards, on ladder racks, and on to racks in telecom closets
  • Tested copper cable and fiber optic cable
  • Demo a running building on an over night schedule
  • Grounded racks in telecom closets
  • Read blueprints and schematics to correctly place equipment.
  • Maintained detailed records of all cabling and telecommunications activities and equipment.

Team Member/Shift Lead

Jersey Mike's Subs
05.2018 - 04.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Serve as shift lead, helping manage the on-duty team in providing excellent service in a fast-paced food service environment
  • Observe all restaurant guidelines regarding food safety and hygiene to prevent illness
  • Navigate job responsibilities and complete regular tasks by interacting effectively with other employees
  • Operate POS terminals to input orders, split bills, and calculate totals
  • Complete closing duties by emptying trash, cleaning grill, securing and packaging away food, cleaning, sanitizing floors and bathrooms, restock nonperishable food items, condiments, and napkins to keep pantry well supplied
  • Managed and prepared food using the grill, slicer and all other food preparation tools
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions

Server

LNB Tap House And Grille
06.2021 - 01.2022
  • Inspected dishes and utensils for cleanliness
  • Served customers food, drinks, and whatever they needed so that they were pleased with the service
  • Cleaned and sanitized the whole restaurant
  • Followed all restaurant guidelines to food safety and hygiene to prevent illness
  • Operated POS terminals to input orders, split bills, and calculate totals
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.

Delivery Driver

Bruno's Bounce House
01.2019 - 11.2019
  • Handled merchandise in accordance with product handling standards
  • Delivered moon bounces, tables, chairs, and other party equipment for small to large events
  • Maintained customer support by supervising product use during events; handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty

Education

No Degree - Civil Engineering

Old Dominion University
Norfolk, VA

High School Diploma -

Patriot High School
Nokesville, VA
06.2020

Skills

  • Active Listening
  • Continuous development
  • Equipment operation
  • Money handling
  • Team development
  • Working collaboratively
  • Conflict management
  • Food safety procedures
  • Company policies and procedures
  • Facility cleaning
  • Safety understanding
  • Reliable and trustworthy

Awards

B.I.G. Technician of the month September 2024

Timeline

Cable Technician

Building Infrastructure Group
01.2024 - Current

Cable Technician

American Systems
05.2022 - 01.2024

Server

LNB Tap House And Grille
06.2021 - 01.2022

Delivery Driver

Bruno's Bounce House
01.2019 - 11.2019

Team Member/Shift Lead

Jersey Mike's Subs
05.2018 - 04.2022

No Degree - Civil Engineering

Old Dominion University

High School Diploma -

Patriot High School
Evan Kelly